- Report: #918797
Report - Rebuttal - Arbitrate
Complaint Review: DresSale.com
DresSale.comROOM 1905,NAM WO HONG BUILDING 148 WING LOK STREET Internet United States of America
DresSale.com Sold improper size on a custom made order and will not resolve the mistake Hong Kong, Internet
*REBUTTAL Owner of company: Sincere apology from Dressale.com
*Consumer Suggestion: Maybe not sooo bad
*Consumer Comment: Just looking at the site you can easily spot a scam.
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I have emailed and had live chat several times with no responsibility taken on their part. They continue the silly game of "sorry for the inconvenience, please be peaceful" They will not correct their mistake, they will not accept the dress back, they will not refund my money. They simply repeat "we understand your frustration, so sorry for the inconvenience" "Please take local to fix".
I spent $172 for this dress and this is a complete ripoff and I am not the only victim. I now see numerous complaints about this company. There has to be a way to stop these people from stealing our money and not providing the quality they guarantee at the time of sale. Another company doing the same thing and selling clothing that looks nothing like the website is Tidebuy.
Are there no laws to protect American consumers that buy products on the internet? If a foreign company chooses to do business with American citizens, do we not have any trade laws to protect us from this kind of rip off? I should think a class action lawsuit could stop these people in China from stealing from us. What options do we have? Is there not any restrictions in the Federal Trade Commission to prevent this type of Internet theft? If they are allowed to sell merchandise to and ship to this country, do we not have any consumer protection laws?
This report was posted on Ripoff Report on 07/28/2012 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/DresSalecom/internet/DresSalecom-Sold-improper-size-on-a-custom-made-order-and-will-not-resolve-the-mistake-H-918797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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