• Report: #897106

Complaint Review: Dressale.com

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  • Submitted: Wed, June 13, 2012
  • Updated: Wed, June 13, 2012

  • Reported By: rett1613 — Lugoff South Carolina United States of America
Dressale.com
Internet United States of America

Dressale.com I ordered a "mother of the bride" dress that looked like a 5yr old seamstress made it. I am totally dissatisfied with this garment. I contacted the seller and now they are avoiding me, Internet

*REBUTTAL Owner of company: Sincere apology from Dressale.com

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TOTALLY dissatisfied with the quality of this garment. Not at all what I expected.....suppose to be a formal garment instead it looks like something that a 5yr made.  Buttons are falling off right out of the bag, appliqus are of very poor quality, back zipper cover is buckled, overall poor quality.  I contacted the company immediately and now they will not respond. Will never order from them again and strongly encourage others not to order.

This report was posted on Ripoff Report on 06/13/2012 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dressalecom/internet/Dressalecom-I-ordered-a-mother-of-the-bride-dress-that-looked-like-a-5yr-old-seamstres-897106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Sincere apology from Dressale.com

AUTHOR: Dressale - ()

Dear customer:

     We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.

    As for your issues, you can contact us via our email customer_service@dressale.com ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there. 

   Thank you, 

    Dressale

 
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