- Report: #888876
Report - Rebuttal - Arbitrate
Complaint Review: Dressale.com
Dressale.com No actual guarantee on quality Internet, Internet
*REBUTTAL Owner of company: Sincere apology from Dressale.com
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The discount offer was $10 off of a dress over $120 and $20 off of a dress over $200. Which is a useless compromise to me. None of the dresses I would want costs that much. Also, their comment to the add on cost of a veil being $30 was that the individual veils didn't include the shipping cost. That doesn't make a lot of sense when the veil, jacket, shawl, and the dress came in one DHL bag, and the veil was flat. Also, the shipping cost is added during checkout. So they basically didn't offer to fix the problem, offered a useless discount, and gained over $30 for charging additional shipping cost for close to 5' of veil fabric that couldn't have cost more than a few dollars max. It is disappointing to know that there seem to be some great looking dresses out there, but the ones made through Dressale.com seem like a knock-off, since they are only an interpretation, so they use that as an excuse to make them in a cheaply manner. Their apparent lack of a real guarantee of their products make this site one best to avoid and re-iterates how it is better to find such an important occasion dress in a store, instead of online.
This report was posted on Ripoff Report on 05/26/2012 11:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dressalecom/internet/Dressalecom-No-actual-guarantee-on-quality-Internet-Internet-888876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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