• Report: #1006676

Complaint Review: Dresses Inn

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, January 31, 2013
  • Updated: Thu, January 31, 2013

  • Reported By: Eaglealan — Mission Viejo California United States of America
Dresses Inn
Internet China

Dresses Inn Sent Wrong Dresses, Refused Full Refund, Difficult to Deal With, Rip-off GuangZhou China, Internet

*Consumer Comment: Additional Information

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

They gave us an erroneous and incomplete refund. We believe this operation to be a scam. Dresses are ordered but are sent randomly and not received according to ones order.
 
Merchant information:
? ??
dressandcosplay@hotmail.com
dressesinn@gmail.com 

The following is the Merchants Policy on returns from on their website:
Defective, Damaged or Misshipped Items
You are eligible for a refund of the full purchase price plus shipping costs for defective, damaged or mis-shipped items.
 
Returning For Replacement or Refund
Your satisfaction is of utmost importance to us
. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. If you are returning or exchanging dresses or accessories, please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
 
This is a summary of the errors on the mis-shipped items:
1). Elegant Yellow A Line Off the shoulder tea Length Satin Mother of the Bride Dresses  (Mother of the Bride Dresses 22)  = $129.00 Size US 12 Color Grape This size received was more like size US 8 than US 12, it doesn't fit, color was bright red not grape.
 
2) Modern Purple A Line Halter Top Floor Length Chiffon Mother of the Bride Dresses  (Mother of the Bride Dresses 31)  = $157.00 Size US 12 Color Burgundy This size received was more like size US 8 than US 12, it doesn't fit.
 
Consequently, we asked for a refund. They continued by email back and forth starting with a refund of only $50, telling us to sell the dresses to someone. Finally, they credited our Paypa account for only $243. The original cost of the dresses was $305 plus return shipping costs of US$96, totaling $401. We loss $158 by ordering from this merchant. We have tried to reconcile this with the merchant but they refuse to cooperate and refund the correct amount according to the policy listed on their website.

This is a very deceptive and dishonest merchant. Don't trust them, buy your dresses some place else. By the way, the quality of the dresses may look nice on the internet, but in fact they used  very poor quality material.

This report was posted on Ripoff Report on 01/31/2013 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dresses-Inn/internet/Dresses-Inn-Sent-Wrong-Dresses-Refused-Full-Refund-Difficult-to-Deal-With-Rip-off-Guan-1006676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Dresses Inn

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Additional Information

AUTHOR: Eaglealan - (United States of America)

PLEASE NOTE: You pay this company through Paypal, which leaves you at the mercy of the merchant. There is no way to enforce a company, especially from China, to return your money, nor to have the charge questioned like you can do with a credit credit company. Beware of company's that don't let you charge for a purchase!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
Fred