- Report: #522209
Report - Rebuttal - Arbitrate
Complaint Review: Drive Finacial Services - Santander Consumers USA Inc.
Drive Finacial Services - Santander Consumers USA Inc.Internet United States of America
Drive Finacial Services - Santander Consumers USA Inc. drive financial Charging me 5.40 a day for being late. Internet
*Author of original report: Company is not following contract.
*Consumer Comment: Yes, the Contract Terms Should Be Followed!
I have just gotten off the phone with Santander Consumer USA (drive financial).
I admit I have been late due to the fact things in my life have been not smooth.
I was told that I am being charged $5.40 plus cents a day for being late. My contract states that the max they can charge me is $50.00 or 5% which ever is lower!
They don't care about this. I feel that this company is a ripoff! How can they charge something other than what is stated on my contract?
Also I was charged for 2 payments from them through western union with out my consent. They have admitted it was there error and have refunded the second payment but have yet to refund my over draft that took place because of this. They say a check is coming from western union for this but I will wait and see.
I more upset about set up them charging what they want even though my contract states other wise.
Some help would be nice dealing with this company. How about our own government stepping on this. I see this company it doing what they want with other people too.
This report was posted on Ripoff Report on 11/10/2009 06:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Finacial-Services-Santander-Consumers-USA-Inc/internet/Drive-Finacial-Services-Santander-Consumers-USA-Inc-drive-financial-Charging-me-540-a-522209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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