- Report: #624845
Report - Rebuttal - Arbitrate
Complaint Review: Drive Financial - Santander Consumer USA
Drive Financial - Santander Consumer USA8585 N. Stemmons Fwy, Ste 1100N, Dallas, TX 75247 Dallas, Texas United States of America
Drive Financial - Santander Consumer USA Santander Consumer USA Scam, Rip-offs, Horrible customer service Dallas, Texas
*Consumer Comment: Doesn't add up
*Consumer Comment: Company full of scumbags
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They were insisting that I send in a bank statement. I felt they had no reason to need that kind of documentation. Finally a manager informed me that a letter from the bank would suffice. After sending in a letter from my bank and speaking to numerous customer service representative, supervisors, and managers, the situation was not resolved; in fact, it was worse.
The end result was not only sending in another check, but it was for a larger amount.
Ultimately, the customer service representative were not helpful, rude, threatening, and ignorant in regards to the situation and company's policies.
I would definitely NOT recommend this company and actually beg others not to use them!!!
This report was posted on Ripoff Report on 07/19/2010 02:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Financial-Santander-Consumer-USA/Dallas-Texas-75247/Drive-Financial-Santander-Consumer-USA-Santander-Consumer-USA-Scam-Rip-offs-Horrible-c-624845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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