Welcome to the Bureau of Consumer Protection The Federal Trade Commission is the nation's consumer protection agency. The FTC's Bureau of Consumer Protection works For The Consumer to prevent fraud, deception, and unfair business practices in the marketplace. Enhances consumer confidence by enforcing federal laws that protect consumers.
Empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception Wants to hear from consumers who want to get information or file a complaint about fraud or identity theft The FTC's enforcement work is done through administrative proceedings and in federal court actions. Congress has also given the FTC rule-making authority, which it has used in a variety of industries. Finally, the FTC advises policy makers through reports, testimony and speeches, and advisory opinions. All formal FTC actions are coordinated through the Office of the Secretary.
Report a Complaint
Your complaint, comment, or inquiry may help us spot a pattern of law violations requiring law enforcement action. It also may help us recognize and tell people about bigger trends affecting consumers. We do not resolve individual consumer disputes.
About a Company, an Organization, or a Business Practice
Online: Use our secure complaint form: [English] [En Espaol]
Phone: Call our toll-free helpline: 1-877-FTC-HELP (1-877-382-4357);
Mail: Write to:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
Ft. Lauderdale, Florida