- Report: #150616
Report - Rebuttal - Arbitrate
Complaint Review: Drive-In Autosound
Drive-In Autosound165 W Motor Way Colorado Springs, Colorado U.S.A.
Drive-In Autosound Employs uncertified, unexperienced installers! Ripoff Colorado Springs Colorado
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I come out the next day and open the car door to show my wife the new goods. Immediately I notice a nauscious burnt smell, overpowering! I open the trunk and my back seat is charred. I call the stereo shop and they tell me to come down. I arrive and immediately they begin with every excuse in the book. Capacitors blow all the time, after amps sit for a while they tend to blow, that brand is notorious..etc. They remove the amp cover and it shows that the ground and power wire along with all the metal on that side of the amp is fused together in one big blob. I call BS and the young installer tries to start explaining how capacitors work, I stop him and explain I have a EE degree, no need to explain. I argue with the salesman how the system has worked flawless for 3yrs and mysteriously fails after they touch it. They deny all liability. And state that if we work together the insurance should pay for it.
Come to find out through connections, that the youngman who worked my car has less than 2 months experience and is not certified as most unexperienced installers are, to work without supervision. The salesman talked bad towards that brand of amplifier the entire time after I brought it back, which made me wonder why are they an authorized dealer of that brand then? I emailed the company and verbatimed the conversation back already!
So shoppers beware, this particular Drive-in Autosound hires Car Toys groupies and folks with no knowledge of electronics!
Colorado Springs, Colorado
This report was posted on Ripoff Report on 07/20/2005 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-In-Autosound/Colorado-Springs-Colorado-80906-7003/Drive-In-Autosound-Employs-uncertified-unexperienced-installers-Ripoff-Colorado-Springs-150616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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