- Report: #954510
Report - Rebuttal - Arbitrate
Complaint Review: Drive In Autosound
Drive In Autosound1404 U.S. 50 Pueblo, Colorado United States of America
Drive In Autosound sucks at installing alarms Pueblo, Colorado
I started my car and noticed a few lights didn't work, knobs were missing from the heater and a mic that was in my car was installed that I didn't want installed. Once I got home, I realized that the keyless entry(which I paid more for ) didn't work and there was no valet switch which it needed.
The next morning I took it back and told the manager of the problems. He said to bring it back that afternoon and they would get it right as the installer just rushed it. I dropped my car off and provided a list of all problems and items I needed to know about.
I came back to pick up my car after 2 hours and it was not ready so I wiated. After an hour and a half, I was told that the guy working only knew about the lights not working. He plugged them in and re mounted the Mic that I wanted removed. So, not only did they have my car another 3 1/2 hours, but they let me sit there for an hour before even starting it. Needless to say, the keyless entry still does not work, nor do all the lights (he got 1 working in that 3 1/2 hours). I still do not have the valet switch and I do still have a mic mounted to the dash.
He apologized and asked what day next week works best to bring it back? Are you serious? They had my car over 10 hours already, 2 days, and it still isn't close to working and you think I am going to bring it back a third time? Have I not wasted enough time on this already? I have tried calling the manager and he suddenly dissapeared. I also tried calling other stores to get a corporate number and they don't have it.
This report was posted on Ripoff Report on 10/13/2012 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-In-Autosound/Pueblo-Colorado-81008/Drive-In-Autosound-sucks-at-installing-alarms-Pueblo-Colorado-954510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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