• Report: #68271

Complaint Review: Drive Time - Ugly Duckling

  • Submitted: Sun, October 05, 2003
  • Updated: Tue, January 08, 2013

  • Reported By:Marietta Georgia
Drive Time - Ugly Duckling
Hwy 41 Marietta, Georgia U.S.A.

Drive Time Ugly Duckling still ripping off. Want a class action lawsuit? Marietta Georgia

*Consumer Comment: And The Deadbeats Wail...

*REBUTTAL Individual responds: I WILL SURE JOIN

*Consumer Comment: Drive Time

*REBUTTAL Owner of company: WE WILL JOIN

*Consumer Comment: I Will Join Your Lawsuit

*Consumer Comment: Let's see here

*Consumer Comment: Let's see here

*Consumer Comment: Let's see here

*Consumer Comment: Let's see here

*Consumer Comment: I will join your class action lawsuit

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Again, this company took advantage of someone. I was alone in the state, with no car. There was ice on the ground, I was without a car and I was walking to dealerships on my day off.

I had limited time to buy a car and without knowing any better, I walked into "Ugly Duckling". I had never purchased a car on my own before and this guy knew it. He should have kissed me before he F**ked me!

I walked out with a 96 Kia Sephia that began stalling 3 days after I got it. But there was no warranty, so I was stuck. I tried to get a District Manager, Regional Manager or Customer Service Person on the phone, but always got a recording. I left numerous messages and no one ever called me back.

Yet, my payment was late one day. I had surgery and the bills mounted. I asked for a two week grace period (at this place, I make bi-monthly payments anyway). I wanted to double up on the next one.

I am a full time student who lives on my own and supports myslef. The lady - scratch that - The B**ch on the phone told me that was unacceptable and I should take all my personal belongings out of the car b/c it might me gone. SHe implied that they would come repossess my car if I didn't come in and pay THAT day.

I broke down in tears. I had this POS car and had just had surgery and all I wanted was a two week grace period to get my act together. I called the 1-800 number and finally got someone on the phone who understood. She may have felt bad because I was sobbing, but she was nice. She said that was ok and I could pay in two weeks. For the record that was the ONLY nice person I ever dealt with at Ugly Duckling.

It has been almost 3 years and I am almost done with my payments and my 29%... YES I SAID 29%.... interest rate loan. I just got a computer and have begun my search for a way to retribute this company. This is one way. I am also looking into a class action lawsuit.

What this company does is wrong. It is unethical at the very least and maybe even illegal. I plan on finding out. Please follow my lead.

Kelly
Marietta, Georgia
U.S.A.

This report was posted on Ripoff Report on 10/05/2003 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Time-Ugly-Duckling/Marietta-Georgia/Drive-Time-Ugly-Duckling-still-ripping-off-Want-a-class-action-lawsuit-Marietta-Georgia-68271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Consumer Comment

And The Deadbeats Wail...

AUTHOR: Jim - (USA)

Just look at the sorry subprime welfare type deadbeats wail. They wouldn't be dealing with a subprime lender if they would have paid their bills on time. But that's the nature of the welfare type. They think they are entitled to a lower APR even when their sorry reputation shows they are serial deadbeats. The sorry, stinking, subprime welfare types of America...a blight to this society.
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#2 REBUTTAL Individual responds

I WILL SURE JOIN

AUTHOR: Drivetime ( - (USA)

I had started this on rip off report. I will be more than happy to join just let me know what I have to do.
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#3 Consumer Comment

Drive Time

AUTHOR: Drive TIme customer - (United States of America)

I too am getting ripped off and would like to see something done about it.
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#4 REBUTTAL Owner of company

WE WILL JOIN

AUTHOR: Drivetime ( - (USA)

It was last year when my fioncae had bought a car from Drivetime. Their warranty stinks so bad. He had traveled to PA where we were at, at the time for my job. No longer than a month latter after purchasing the vehicle the transmission decieds to go out. Unfortunately it was in PA where we were. In teh warranty it does no state whether it would not be valid if you traveled out of state. The 100% coverage of repair. They stated they will only cover not even 25%. On top of everything else they started to call references and haarassing them as well about the car when he was 1 day late on paying.
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#5 Consumer Comment

I Will Join Your Lawsuit

AUTHOR: Sbruno86 - (United States of America)

I am a victim also. I purchased a 2007 Suzuki Forenza which i basically a lemon but it is a used car. They charged me extremely high interest rate. I have been paying for 1 year and still owe $17,000 plus on the car. I went to see if I can trade it in to another dealership and they only would offer me $4,000.  Lets just say the car has been nothing but problems and is very dangerous. The check engine light came on about 2 weeks after purchas and they said it was perfect. Here the  engine oil gets thrown into the throttle body from the "blow by" issue. ( Compression loss of the engine). The car doesn't have a throttle cable because its "fly-by-wire".  Also there is a  malfunction in the transmission range sensor where it puts the vehicle in "P" or "N" while I am driving on the highway. All of these issues are not being recognized by Suzuki Motor Corp. Suzuki claims that these vehicles have absolutely no problem and that they are "Commercially Acceptable" and because of that reason they are not going to open any recalls. We have done an investigation with ASE certified technicians on this issue and have  confirmed this information with a Suzuki internal technician and an engine machine shop in Orlando. When brought to Drive Time's attention they could care less. I could die driving the car bought from them and have yet to get a response from their legal department ( Its been 2 months now) My only option is to get a new car and have my Suzuki repossessed. HELP ME I AM ALL FOR A CLASS ACTION

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#6 Consumer Comment

Let's see here

AUTHOR: Tom - (U.S.A.)

Both you were complaining about the 29% interest rate? What did the rate say in your contract that you signed? If it said said a different rate then you need to lookin the contract for adjusted rates due to missed payments. Could be like a credit card that is offereing 7%. However, if you miss one payment, they may raise your rate to say 19%. However, if you agreed to the 29% and signed the contract, then that is your fault. The second person also complained about them demanding the diference. I am also certain that was in the contract as well. If you signed it then you agreed to be responsible for any shortage between what they sold the car for and what you owed them, should they need to repossess the car. Again, this is standard as well. While these are drastic measures taken, you both need to go back and re-examine your contracts. All responsibilites and commitments (yours and the financing company's) are spelled out. Should those commitments be broken, then the contract spells out what action that may be taken. If it is in the contract and you singed it, you need to live with it. Now if they took measure that is not in the contract, then that is another story.
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#7 Consumer Comment

Let's see here

AUTHOR: Tom - (U.S.A.)

Both you were complaining about the 29% interest rate? What did the rate say in your contract that you signed? If it said said a different rate then you need to lookin the contract for adjusted rates due to missed payments. Could be like a credit card that is offereing 7%. However, if you miss one payment, they may raise your rate to say 19%. However, if you agreed to the 29% and signed the contract, then that is your fault. The second person also complained about them demanding the diference. I am also certain that was in the contract as well. If you signed it then you agreed to be responsible for any shortage between what they sold the car for and what you owed them, should they need to repossess the car. Again, this is standard as well. While these are drastic measures taken, you both need to go back and re-examine your contracts. All responsibilites and commitments (yours and the financing company's) are spelled out. Should those commitments be broken, then the contract spells out what action that may be taken. If it is in the contract and you singed it, you need to live with it. Now if they took measure that is not in the contract, then that is another story.
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#8 Consumer Comment

Let's see here

AUTHOR: Tom - (U.S.A.)

Both you were complaining about the 29% interest rate? What did the rate say in your contract that you signed? If it said said a different rate then you need to lookin the contract for adjusted rates due to missed payments. Could be like a credit card that is offereing 7%. However, if you miss one payment, they may raise your rate to say 19%. However, if you agreed to the 29% and signed the contract, then that is your fault. The second person also complained about them demanding the diference. I am also certain that was in the contract as well. If you signed it then you agreed to be responsible for any shortage between what they sold the car for and what you owed them, should they need to repossess the car. Again, this is standard as well. While these are drastic measures taken, you both need to go back and re-examine your contracts. All responsibilites and commitments (yours and the financing company's) are spelled out. Should those commitments be broken, then the contract spells out what action that may be taken. If it is in the contract and you singed it, you need to live with it. Now if they took measure that is not in the contract, then that is another story.
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#9 Consumer Comment

Let's see here

AUTHOR: Tom - (U.S.A.)

Both you were complaining about the 29% interest rate? What did the rate say in your contract that you signed? If it said said a different rate then you need to lookin the contract for adjusted rates due to missed payments. Could be like a credit card that is offereing 7%. However, if you miss one payment, they may raise your rate to say 19%. However, if you agreed to the 29% and signed the contract, then that is your fault. The second person also complained about them demanding the diference. I am also certain that was in the contract as well. If you signed it then you agreed to be responsible for any shortage between what they sold the car for and what you owed them, should they need to repossess the car. Again, this is standard as well. While these are drastic measures taken, you both need to go back and re-examine your contracts. All responsibilites and commitments (yours and the financing company's) are spelled out. Should those commitments be broken, then the contract spells out what action that may be taken. If it is in the contract and you singed it, you need to live with it. Now if they took measure that is not in the contract, then that is another story.
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#10 Consumer Comment

I will join your class action lawsuit

AUTHOR: Pat - (U.S.A.)

I purchased a car from Ugly Duckling in August 2000 under the exact same circumstances you listed. I moved to NY in Oct 2000 because of my elderly parents and had difficulty finding work immediately. I called Ugly Duckling to renegotiate my 29% interest rate and biweekly payments and they refused to negotiate with me. I told them they would need to reposess the car then because I could not meet their repressive conditions. At that point I had made $2000 in payments on a car with a bluebook value of 3600. They repossed my car and sold it at auction for $1600. Now a collection service is trying to collect another $5000 from me. I am willing to go all the way against these predators.
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