ED Magedson – Founder
Drive Time - Ugly Duckling9262 Firestone Blvd downey, California United States of America
Where should I began??? First of all I was excited to buy a decent car Aug 2007. I went in with 1500 dollars. I was told I had to put down 1500 more dollars. I was not very happy about that.
After my credit was ran, I was questioned by the finance manager about my personal business. What did I get incarcerated for? That was embarrassing. I later took that vehicle home and the radiator had a hole in it. I contacted there warrant department, I got a response" Were not paying for it" Ok! So I went and had it repaired myself. Which cost me $150.00.
Not to long after that my air conditioner went out. I contacted the warrenty department again. Guess what the response was??? "Were not paying for that either" Everyone that I have spoke to was very rude. I asked to speak to a supervisor and they told me "We dont have one"
Now! On June 13,2009 after still having this car, I made a payment at one of the local locations. I recieved emails that my account was delinquent and im accumulating late charges which is 9 dollars a day or more. I bet you didnt know when you ask for a payments to be deferred, those payments are added to the end of your term. Which is not told by the cashier or manager.
I also get harrassing phone calls. I feel like I wasted my time and money and my credit has not changed since I've been making payments on this car. I was told by Customer Service they would send me a copy of the corrected report that was being sent to the credit bureau, I NEVER RECIEVED.
I wanted my credit score to be fixed on behalf of DRIVE TIME and it was not done in an orderly fashion.
I contacted the BBB. Drive Time's response was "You need to read the details in the contract" There idea of CUSTOMER SERVICE was to Credit my account $50. I feel like all the crap that I've put up with from Drive Time is no Justice. Im paying to much money for that car I suppost to have purchased that car for $14,000, I put down 3,000, I've had the car for two years and now my pay off is still 10,000 dollars. THIS CAR IS A UP SIDE DOWN LOAN.
If you pay in attention to your credit report the monthly payments are not what you actually are paying every month, there more on your report.
This report was posted on Ripoff Report on 08/16/2009 12:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Time-Ugly-Duckling/downey-California-90241/Drive-Time-Ugly-Duckling-Ugly-Duckling-They-should-be-ASHAMED-as-human-beings-to-say-the-480575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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