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  • Report: #480575

Complaint Review: Drive Time - Ugly Duckling

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  • Submitted: Sun, August 16, 2009
  • Updated: Sun, August 16, 2009

  • Reported By: jennifer — los angeles California USA
Drive Time - Ugly Duckling
9262 Firestone Blvd downey, California United States of America

Drive Time - Ugly Duckling Ugly Duckling They should be ASHAMED as human beings to say they represent Drive Time as a company. There nothing but CERTIFIED SCAM ARTIST. los angeles, California

* : Financing..

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Where should I began??? First of all I was excited to buy a decent car Aug 2007. I went in with 1500 dollars. I was told I had to put down 1500 more dollars. I was not very happy about that.


After my credit was ran, I was questioned by the finance manager about my personal business. What did I get incarcerated for? That was embarrassing. I later took that vehicle home and the radiator had a hole in it. I contacted there warrant department, I got a response" Were not paying for it" Ok! So I went and had it repaired myself. Which cost me $150.00.


Not to long after that my air conditioner went out. I contacted the warrenty department again. Guess what the response was??? "Were not paying for that either" Everyone that I have spoke to was very rude. I asked to speak to a supervisor and they told me "We dont have one"


Now! On June 13,2009 after still having this car, I made a payment at one of the local locations. I recieved emails that my account was delinquent and im accumulating late charges which is 9 dollars a day or more. I bet you didnt know when you ask for a  payments to be deferred, those payments are added to the end of your term. Which is not told by the cashier or manager.


I also get harrassing phone calls. I feel like I wasted my time and money and my credit has not changed since I've been making payments on this car. I was told by Customer Service they would send me a copy of the corrected report that was being sent to the credit bureau, I NEVER RECIEVED.


I wanted my credit score to be fixed on behalf of DRIVE TIME and it was not done in an orderly fashion.


I contacted the BBB. Drive Time's response was "You need to read the details in the contract" There idea of CUSTOMER SERVICE was to Credit my account $50. I feel like all the crap that I've put up with from Drive Time is no Justice. Im paying to much money for that car I suppost to have purchased that car for $14,000, I put down 3,000, I've had the car for two years and now my pay off is still 10,000 dollars. THIS CAR IS A UP SIDE DOWN LOAN.


If you pay in attention to your credit report the monthly payments are not what you actually are paying every month, there more on your report.


This report was posted on Ripoff Report on 08/16/2009 12:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Time-Ugly-Duckling/downey-California-90241/Drive-Time-Ugly-Duckling-Ugly-Duckling-They-should-be-ASHAMED-as-human-beings-to-say-the-480575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1

Financing..

AUTHOR: Robert - (U.S.A.)

Unfortunatly you appear to be another person who does not have any idea of how financing works.


 "I was told I had to put down 1500 more dollars. I was not very happy about that."


-  So why did you buy the car?  A Down payment is usually based on your credit.  For your car $3000 is right around 20% which if your credit was not great is normal.  If you didn't want to put it down then you need to go somewhere else until you get a deal you like. 


"I bet you didnt know when you ask for a payments to be deferred, those payments are added to the end of your term."


- Again this is usually how it works.


"I was told by Customer Service they would send me a copy of the corrected report that was being sent to the credit bureau, I NEVER RECIEVED. I wanted my credit score to be fixed on behalf of DRIVE TIME and it was not done in an orderly fashion."


- Okay this is confusing, exactly what are they reporting and what did you want fixed?


Drive Time's response was "You need to read the details in the contract"


- Very good advise.  You should always read what you are signing.


"Im paying to much money for that car I suppost to have purchased that car for $14,000, I put down 3,000, I've had the car for two years and now my pay off is still 10,000 dollars. THIS CAR IS A UP SIDE DOWN LOAN."


- Remember this.  Cars are NOT an investment, and will loose value.  You will ALWAYS be upside down on your loan for a majority of the loan.  It does not matter what company you finance with.  Also, your payments are constant.  So you will always pay more interest in the beginning, but as you continue near the end more of your payment will go to principal.  If at any time in the loan you are late, that is added to your balance.  None of this is any different than any other loan.


"If you pay in attention to your credit report the monthly payments are not what you actually are paying every month, there more on your report."


- Again I have no idea what you are trying to say here.  But if you think that all of your payment is going to principal you are incorrect. 

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