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Report: #374708

Complaint Review: Drive Time - Petersburg Virginia

  • Submitted:
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  • Reported By: Emporia Virginia
  • Author Confirmed What's this?
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  • Drive Time S.Crater Rd. Petersburg, Virginia U.S.A.

Drive Time I'm currently paying for a vehicle, I believe had problems before I went into contract with Drive Time. The vehicle was taken to a Drive Time repair facility several times since I had it, the vehicle makes noises when I reach a certain speed the noise got so bad one time I thought the front axles were going to break. I've had to pay for an ABS module for the vehicle, this October will make a year. Petersburg Virginia

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This October will make a year for me having the vehicle, the vehicle car report they supplied when I went into contract stated the vehicle was in okay condition. I feel other wise, the vehicle started showing problems after a few months of driving it. The motor makes a whinning noise, and there's a clunking sound when vehicle reaches a certain speed. I've had to pay out of pocket to the tune of eight hundred and sum odd dollars, to replace an ABS module for this same vehicle the problem was reported to them while vehicle was still under warranty. I could not locate a service center that was closest to my home during this time, so I waited well low and behold right after the warranty went off I found a service center willing to repair the vehicle. I call Drive Time and let them know I found a service center that will accept there terms and conditions, to repair the ABS module. They gave me a claim number since the report was made to them about the problem before the warranty expired, well when the service center called them and informed them of the cost to repair this part, they were no longer interested in paying for it. Drive Time told me that since the warranty was expired that they were no longer liable for paying for the repair cost, even though it was reported before hand, so I ended up paying the cost out of pocket.

Janelle
Emporia, Virginia
U.S.A.

This report was posted on Ripoff Report on 09/20/2008 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/drive-time/petersburg-virginia/drive-time-im-currently-paying-for-a-vehicle-i-believe-had-problems-before-i-went-into-c-374708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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