- Report: #1038987
Report - Rebuttal - Arbitrate
Complaint Review: Drive Time
Drive Time4020 E. Indian School Road Phoenix, Arizona United States of America
Drive Time Good Report, Great commercial+Damaged Vehicles= Pool in Car x Bad Service and "It's Not Under Warranty." Phoenix, Arizona
*Consumer Comment: What Does The Warranty Paperwork Say?
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However. To my amazement I found out that Everytime it Rains I get a wadding pool on the floor boards behind my front seats. So I called the warranty department. I just knew that they would be more than willing to rectify this problem.
After all they advertise "Good Cars." Cars with Good car reports. Cars that "they", Inspect thoroughly. I made my initial report as soon as the matter was brought to my attention. By my grandchildren. That was May 2012. I was told "that isn't covered under the warranty."
In other words Deal With It. We have your money. We have a contract. So what if this is not only an odd problem but a costly one to repair. I served my country proudly for nine years until I was injured while overseas. As of today still they do nothing but give me the run around. Wow. Way to treat a customer. Way to treat a veteran. Shame on you.
This report was posted on Ripoff Report on 03/29/2013 01:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Time/Phoenix-Arizona-85018-5220/Drive-Time-Good-Report-Great-commercialDamaged-Vehicles-Pool-in-Car-x-Bad-Service-and-1038987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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