ED Magedson – Founder
Drive Time Be AWARE Internet
I guess I should say, when times are hard this is a easy place to go to get back on your feet. Iwas nearing the end of my payment with them. I was never late one time. I decided to go to a real car dealership to see if I could qualify for a new car. I was paying 24%! I was approved for a new loan at 10% 14% less than Drivetime.
I qualifed for a new 2103 car, i immediatley called Drivetime to let them know that I had traded my car in and. I was told they would make a note of it! Well this was ona Monday. Saturday of this week I had a payment due which I was not worried about. Guess what?? On Sunday I got a call from Drivetime telling me I was late! I explained the situation again, no go! for the next 8 dyas I was called everyday twice a day and harrassed . I was so upset, this was unbeliveable! Now keep in mind the dealr had my old car, so I told them that , but they kept saying we need your payment. I was so upset, after never being late one time!
This past Monday after the second harrsing call at 1:28pm, I had enough. I called the customer service at 1:30pm and he told me that the payment from the dealer had just posted. He assured me the phone calls would stop! Yeah right. One more call the next day telling me the payoff from the dealer was short by $200.00. I went through the ceiling. After I lost it with this rude lady from Drivetime, she checked again and found that indeed the payoff was no short. Absolutley no apolgize!
All I can say is be AWARE. I will walk before I ever deal with them again. It makes no diffrence wether your a good customer or not.
This report was posted on Ripoff Report on 07/04/2013 04:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Time/internet/Drive-Time-Be-AWARE-Internet-1064366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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