Drive Time Rude sales associate Internet

I have been searching around for awhile for new vehicle because my current one has just about had it. I tried carmax and they wanted over 5000.00 dollars down. There was just no way I would be able to come up with that kind of money. So I tried drive time, I completed the online approval application and was approved but they didn't really answer any of the questions I had. So I was told that a sales representive would call me because the person I was speaking with couldn't answer the questions. So a day later I had a sales representive contact me and all he wanted to do was confirm my appoint that I had never set up because I wanted my questions answered before I drove an hour to a dealership to just be told something that I wouldn't be able to do. He then just made me set something up and rushed me off the phone so fast that I felt this was just going to turn into something I didn't want to get involved in. So after that I read some reviews on drive time and have learned that they really aren't the best people to buy from and I am glad I didn't get involved in something with them that I would later regret.