- Report: #1119400
Report - Rebuttal - Arbitrate
Complaint Review: DriveTime aka DT acceptance
DriveTime aka DT acceptance6500 Southwest Freeway Houston, Texas USA
DriveTime aka DT acceptance DriveTime Auto Predatory Leech Lenders and Scam Artist Houston Texas
*General Comment: Crime..
*Consumer Comment: Look in the mirror
*Consumer Comment: I think I know why you're such a loser having to deal with a subprime loan...
*Consumer Comment: Go Ahead
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My transmission blew out in my 2000 BMW and the repair cost were more than the car was worth so I decided I needed to get a new car. Yes I have pretty bad credit from past financial troubles so my options were limited. i was looking for a later model VW either a Jetta or GtI. i was pre approved online for Road Loans so I went to a dealership and they wouldn't deal with Road Loans and wanted $3000 down on a 15K car which I didn't have. Same story at CarMax so I decided to check out DriveTime. They had what I was looking for and it was even a special edition that had limited production and great reviews when it came out. Only problem was the price was about 3.5K above all published market price guides.
I told them about my Road Loans approval and the sales guy said they would match my Road Loans offer and to just bring in the print out. i knew what I was getting into and actually read about 100 of these rio off reports while I was at the dealership.
went home and pulled up my Road Loans print out, opened up Photoshop and gave my self a 16% Apr with a $700 down payment and emailed it along with all the other crap they wanted to the sales dud. Went in the next day and spent about 3 hours going through all their red tape and verification BS. Finally I was approved and ready to go. first they tried to set me up for bi weekly payments. WTF? Is this a payday loan or a car note? I told that was BS so they went back and re did all the papers for a monthly payment. I paid my down payment in cash then was taken to a special desk to sign my contract. I had to agree to have the contract signing recorded and video tapped. Another big WTF? Who does this? At this point I was exhausted mentally and hungry after spending over 4 hours dealing with all the BS so even though I didn't agree with some of the contract terms I said screw it I need a car. This guy went through he contract spiel so fast and he got really agitated when I stopped him so I could actually read for my self. I was being forced to buy an $800 GPS that was pre installed so they could recover the car if I defaulted. Another WTF? They expect you to fail. The contract said it was an optional add on. I didn't have enouh fight in me to argue so I signed. Next up the $3000 warrantee which was also "optional" I didn't fight this one because there is a 30 day cancellation clause.
Finally i had whad the keys and almost out the door hen I had to get an orientation on how to log in to the website. I'm a computer programmer lol so I told they guy I would figure it out on my own but they insisted on setting up my username and password. Then they guy told me I had to fill out my payment info and set up auto pay. I refused and the punk refused to give me my keys. I was picking this battle and after gettig the GM involved they gave up on the auto pay enrollment.
I got got a really nice car at a really bad price but I was happy. About a week later I pulled out the contract and the info on canceling he warrantee and the cancellation page that is required to be mailed in to cancel was missing from the contract. It states "The cancellation form on the following page must be mailed in". No following page and Avirixx says the dealer has to provide it and DriveTime says I can get it from Avirix. Now I'm past the 30 days so they got one over on me so I guess the score is now 1 to 1.
3 months now and I still haven't got my License plates and finally get told I have to bring the car in for a new inspection sticker because the DMV noticed no emmisions tests were done with the inspection it was sold with. So I go I and have to hand over my key so some guy van drive it to a shop to get inspecte. So whiile waiting for the guy to come back with my car I decided to set up my GPS service they made me pay for and tracked the guy driving my car 30 miles over the speed limit. I haven't decided to call them out on it yet. Maybe when my plates finally arrive Ill show them he GPS data.
Bottom Line is this organization is nothing more than a sleazy predatory lendor praying on uneducated minorities who dont know what they are getting into. I did my research and knew I was getting screwed but at least I got one over on them. And if I ever run into financial trouble the GPS is getting disconnecte. (Ground wire is bolted into the fuse box)
This report was posted on Ripoff Report on 01/29/2014 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/DriveTime-aka-DT-acceptance/Houston-Texas/DriveTime-aka-DT-acceptance-DriveTime-Auto-Predatory-Leech-Lenders-and-Scam-Artist-Housto-1119400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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