Door
  • Report: #939425

Complaint Review: DriveTime

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  • Submitted: Tue, September 11, 2012
  • Updated: Fri, April 25, 2014

  • Reported By: mssflblack — Bradenton Florida United States of America
DriveTime
DriveTime Automotive Group, Inc. Bradenton, Florida United States of America

DriveTime sold a car that had to many problems with in six months the care have had so many problems Bradenton, Florida

*General Comment: Class Action

*UPDATE Employee: DriveTime Customer Service

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owner of a 2004 Suzuki Forenza EX I purchased from your company on Drive Time.  Since I have purchased this car, I have had problems with it and have had to pay for many repairs. (List some of the troubles you have had with the car and about how much you paid). Now, there is an issue with the belt. It squeaks and I am afraid that it is not safe; however, I have been told by the dealer that I owe a deductible for these repairs. I dont feel that I need to pay a deductible. With the number of repairs I have had to pay for on this car, I am wondering what exactly is covered under the warranty? I looked up information regarding the make and model, and there is no recall, so I am wondering if it is. I had to pay 245.00 on Friday f or a under hood and replace broken harmonic balancer that was causing the serpentine belt to slip .I have not had this car know more than 6 to 7 months and have had problems after problems   with this car I feel if this car had a auto check vehicle history report I should not have been having so many problems with this car, so this tells me that the car was not in good shape I felt like something was wrong with this car for day one and yes it is a used car  but with this many problems evening after passing the auto check history . I feel that I have been sold a lemon.
 

1 the car was pulling to the right that had to be fix,

2, poor gas mileage and it still eats up gas with are without the tank full of gas

3, had to remove black tar like substance from AC evaporator housing

4, replace broken harmonic balancer that was causing the serpentine belt to slip

 In six to 7 months time all this had to be done to this car   and if this call pass all of you all checkup  it should not be having problems  within 6 months of  time I feel that I was just sold anything  and they knew that the car was not a good  car and  yes I did test drive it  and nothing went  wrong but just a few months  down the road everything started to happening to the  car. I am unhappy with this car and scare that something else will   go wrong with this car.

This report was posted on Ripoff Report on 09/11/2012 05:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/DriveTime/Bradenton-Florida-34207/DriveTime-sold-a-car-that-had-to-many-problems-with-in-six-months-the-care-have-had-s-939425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

Class Action

AUTHOR: Michael - ()

 

 I was wondering how did it go as far your situation is concerned, if has not been resolved please join me. I trying to start an class action lawsuit against this company I'm currently in contact with the attorney general, and trying to find an lawyer to help the lawsuit.

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#2 UPDATE Employee

DriveTime Customer Service

AUTHOR: DriveTime Customer Service - (United States of America)

Thank you for your feed back. Please be assured that at DriveTime we are committed to providing excellent service to all our customers. 

We would like an opportunity to address you concerns directly at 888-290-0148.

Thank You,

Robin

DriveTime

Customer Service



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