- Report: #1128198
Report - Rebuttal - Arbitrate
Complaint Review: Driveline Auto parts
Driveline Auto parts612 W Sedgley Ave, Philadelphia, Pennsylvania USA
Driveline Auto parts/ Mike the owner. Wrong transmission sent. Philadelphia Pennsylvania
*REBUTTAL Owner of company: Please upload the receipt
*General Comment: Drive Line Auto has a great & well respected reputation
*Author of original report: Proof of purchase
*REBUTTAL Owner of company: Never sold this customer any parts
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This complaint report is to the business and owner of Driveline auto parts in philadelphia, Pennsylvania.
On 8/22/2013 I ordered a 1997 ford Explorer rear wheel drive transmission vin #1FMDU32EXVZB11427 Engine size 4.0L SOHC from Driveline auto parts which was shiped to me in my home state of Atlanta, GA. Driveline sent me the wrong model transmission in error which was a 4x4 transmission serial # P97GT-7066-BBR transmission. I have tried for months, calling and emailing with photos of the differences in the two transmissions and ask the owner to please ship me the correct model transmission so I can send back the wrong one which is the 4x4 which can not work with my vechile. The owner first said he will replace the product and send the correct one which as of this point he has not done so. He keeps asking for serial number which I have provided him with still with no success. [continued below]....
Thanking you for your help in this matter.
This report was posted on Ripoff Report on 03/04/2014 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Driveline-Auto-parts/Philadelphia-Pennsylvania-19140/Driveline-Auto-parts-Mike-the-owner-Wrong-transmission-sent-Philadelphia-Pennsylvania-1128198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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