- Report: #1157062
Report - Rebuttal - Arbitrate
Complaint Review: Drivetime
Drivetime autodealer Warrenty Ripoff Houston Nationwide
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We recently bought a Dodge truck from Drive Time in Houston TX. We had the truck for around 2 months. They seem very good at talking us through our concerns. They talked me into the extended warranty through this company called Aeverex. So long story short the truck broke down on me in Houston traffic had to get to side of road. The piston came out of the block. Had it towed to the mechanic’s shop and called the warranty people who told me they would send an inspector and replace the motor. They made it sound easy enough but then I get a call denying the motor to be changed because water in the engine. It was a sunny day when all this happened. I called Drive Time and was told pay for it myself and they would see about going to management to offer some help but no guarantee on what they would offer. I told them the inspector report made no since and I not investing a dime on no guarantee so they tell me I’m responsible to pay the whole truck off if I give the truck back. No costumer service. Buyer beware if you buy a car from Drive Time you are on your own and if you pay the 3 grand for the warranty you just gave this Aeverex company money for nothing.
This report was posted on Ripoff Report on 06/24/2014 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drivetime-/nationwide/Drivetime-autodealer-Warrenty-Ripoff-Houston-Nationwide-1157062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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