• Report: #334510

Complaint Review: Dropshipdesign.com

  • Submitted: Fri, May 23, 2008
  • Updated: Tue, October 06, 2009

  • Reported By:Little Canada Minnesota
dropshipdesign.com Internet U.S.A.

Dropshipdesign.com Harassement & Coruption Internet

*Consumer Suggestion: Pay Pal the enforcer can shut down dropshipdesigns forever

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We subscribed to Drop Ship Design in April. Upon using the website, it is slow, and most items are priced way too high, to which we have to go in and physically price everything individually, which takes SOOOOO much time because the website is SOOOOOO slow.

Upon using the "ticketing system" we get short & rude replies, most of them ending in just three dots like this...No courteous words or thank you's.

Upon creating another ticket to complain about how they repsond, we received this remark; "Wow... You are very sensitive... We will put a note in your account...."

See? the nice 3 dots at the end...

Then, upon asking the "live help" what we can do, they say to create another ticket and reference the previous ticket number.

So, we create another ticket. We refer to the ticket number with the nasy remarks. They do come back & say that "this will not happen again"

THEN, the ticket number that we origianlly reported has another nasty note on it stating "No more time to waste with this... "

SO, although they said that we would be treated in a more courteous manner, we have not been.

THEN, ironicallly, the day that we complained about our treatment, we stopped getting visitors on our visitor counter on our store. We had been getting at least 1 hit per day, but now for the last week, it still stay's the same. It is like they put our website in space & no one is able to view it.

So, we purchased the live phone help. They make it look all fancy & give you a number to have handy when you call & everything. But, when you call, no matter which option you use, you get a voicemail. And guess what??? You never get a response back. So, another $90.00 bucks down the tube.

So, basically, this company, although they do build a website, and are Ecommerce and all that, they do not provide the services that they promise. They do not have the help that they claim you get, they do not respond appropriately, they charge and arm & a leg to be able to upgrade & then when you do pay for the upgrades, you get nothinng for that money as they say that you do.

We have ordered a few things from there, just to see how it works, and granted, we did recieve the items in a pretty fast time frame, but shipping is extensive, there is really no incentive for customers to buy from you when there are many other places to get it cheaper.

Items are in different catagories & so each item you buy, you get a shipping charge for each item, because it ships from different warehouses. So your only hope to have control in the shipping charges is to list on eaby, charge more & give an illusion that they are getting a better deal by charging a very low shipping fee or a free shipping charge. But honest people like us just can't do that.

So, basically, this company is fraudulent. They are commiting extortion and theft by not doing what they promise.

The story could be alot longer, but this is the jist of it. We are really upset & now realize that we should have investigated deeper. We are new to this whole online thing and just rookies in the business. So, now we can be classified as having to learn the hard way...right?

Little Canada, Minnesota

This report was posted on Ripoff Report on 05/23/2008 12:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dropshipdesigncom/internet/Dropshipdesigncom-Harassement-Coruption-Internet-334510. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Pay Pal the enforcer can shut down dropshipdesigns forever

AUTHOR: Rick Austin - (Virgin Islands (US))


Trust me I am no fan of PayPal, but at times they have their uses. They can be used to be our own enforcer Just like eBay uses them. Sad to say PayPal has a lot of power, more so then they should have but in this instance we can use all their power to get the much needed job done, what job, "SHUTTING DROPSHIPDESIGN AND THEIR PUPPET COMPANIES DOWN FOR GOOD"  FOLLOW THESE WELL INTENTIONED SUGGESTION, I USED THIS METHOD BEFORE AND IT WORKED.


If you report the exact way Dropship design is ripping off both the people who are purchasing the web stores and also the way the people who are purchasing products that never get delivered to paypal then paypal with enough complaints will shut their ability to collect money down


Remember 1st they advertise not monthly fees, then after you get hooked they then tell you you must pay a monthly fee of $29.99( saying that they changed their terms and conditions) just because they write it down does not make it legal) they are misrepresenting the combo plan. they planed all along to charge the monthly fee, but waite till they get your $199.00 for the combo and a few months later hit you with the monthly fee or threaten to shut you down.

Also they require you to use your own paypal account to collect the money from your customers( if by chance you are able to make a sale ) then in many cases the customer who made the purchase doesn't get the product either because it was out of stock or they just didn't send it.( sometimes they send it weeks or months later) the customer files a complaint with paypal against the vendor not dropshipdesign, so paypal doesn't even know dropshdesign is doing the nasty deeds.paypal thinks the vendor is the culprit. ( especially if you have your items posted on e bay then you get it from both e bay and paypal about how your not reputable because products were not deliver, came in disrepair, not as described ect.


once you start telling paypal whats going on in detail they will start looking very closely into dropshipdesign and shut them down. give as much details as you can, give customers names, transaction numbers if you have them ect. also provide paypal with the other names this company works under)


keep bloging,using as many forums as you can,  gather names of others who have the same complaints and advise them to contact paypal also.

I did this with another company and within 3 months paypal shut them down, then they started to use authorize.net and we did the same thing and they also shut them down. the big shot company who thought one person could,t do a thing ended up getting the company close down for good. one person can make a difference as long as they keep up the work, tell only the truth( no fabrications, or exaggerations) because once your labeled a liar then your COOKED

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