- Report: #679725
Report - Rebuttal - Arbitrate
Complaint Review: Drugstore.com
Drugstore.com411 108th Avenue NE Suite 1400 Bellevue, Washington United States of America
Drugstore.com FREE SHIPPING, but 1.99 charge for oos, when it's in stock Bellevue, Washington
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I purchased a Norelco trimmer ondrugstore.com's website Sunday at noon,at the time of purchase it said out of stock, will ship in 2 weeks with free shipping. at checkout I find out they added a new back order shipping charge of 1.99. I find thi practice vwey disturbing, and deceptive, and dishonestfpr three reasons.
2- At the time of purchase it said out of stock 1-2 weeks, this was late at noon. Monday morning 8am they tell it was shipped.Howdoessomethinggo from out of stock 1-2 weeks to shipped on 1 day, and not just any day on Sunday when business's are closed. The only reasoning I see here, is they put it out of stock to make some more money on me, while inrealityit was in stock.Shame on youdrugstore.com!!!! Explain this practice...
3- who in the world charges for back orders? I've never seenanythinglike it before in my life. A total rip off....
This report was posted on Ripoff Report on 01/06/2011 06:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drugstorecom/Bellevue-Washington-98004/Drugstorecom-FREE-SHIPPING-but-199-charge-for-oos-when-its-in-stock-Bellevue-Washin-679725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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