• Report: #171375

Complaint Review: Drugstore.com

  • Submitted: Wed, January 11, 2006
  • Updated: Wed, January 11, 2006

  • Reported By:Palmdale California
drugstore.com Internet U.S.A.

Drugstore.com ripoff dishonest breach of contract Internet

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I have ordered from them a Sonicare toothbrush and they have a policy where they charge the credit card when they ship the item. They have posted on their website a UPS tracking number and they marked their transaction as "completed" so I thought the package is on its way. But when I checked the UPS tracking system they were only showing that they have received the billing part only. They have not received the actual package. I have contacted the UPS, they said, they have no package from Drugstore.com for me.

Few days later I've checked again and the UPS still had no package. I have contacted drugstore.com through e-mail, they have not responded to me. I e-mailed them again, and again received no response. I have asked them to cancel the order, nothing happened and no response, I have asked them to issue a refund, nothing happened and I've received no response from them.

And the saga continues: I am out of $119 and there is no action or even response from Drugstore.com in addressing the matter.

I have never received this kind of service before and I simply don't know what my options are.

Thank you.

Palmdale, California

This report was posted on Ripoff Report on 01/11/2006 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drugstorecom/internet/Drugstorecom-ripoff-dishonest-breach-of-contract-Internet-171375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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