- Report: #399470
Report - Rebuttal - Arbitrate
Complaint Review: Dry Wizard
Dry Wizard4371 Lynx Paw Trail Valrico, Florida U.S.A.
Dry Wizard OUTRAGEOUS RIP OFF Valrico Florida
*Consumer Comment: More Lies from Dry Wizard
*REBUTTAL Owner of company: DRYWIZARD NOT A RIP OFF
*Consumer Comment: Dry Wizard unscrupulous liars
* : You are mistaken!
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My brother in law took a wet vac there & they started sucking out water before "Dry Wizard" arrived. Two guys showed up approx. 4:15pm. My brother in law offered 2 guys to help them but they refused. They sucked the water out, removed the carpet, tore out all my baseboards, set up lots of fans & left about 9:45pm.
I called my insurance the next day, finding out that they would not cover the expenses. Immediately I called Dry Wizard & told them & asked them how much it would be.
He faxed me an invoice for $5,600!
The invoice is so ridiculus, I would like to put it here for everyone to see. They charged us for 19 different things. Example:
Moisture mapping $140.85 & thermal imaging $281.70, whats that for? We all knew where it was coming from! Clean water out of the toilet!!
Emergency serv. $175, ok but overtime $422 & itemized labor of Baseboard removal $75, carpet removal $264.60, furniture moving $390, And a whole lot more!!
After I made a negative comment about the invoice, they went there, took their fans down & send they would lower the invoice to $4,823.55, saying their giving me a break since the place is dry a day earlier!(If it was insurance money, they would have kept them there 3 days)
Tuesday morning my brother in law went there & seen the pile of carpet & baseboards on the lawn and called me telling me what idiots they were. The baseboards were only wet an hour and should have been taken off nicer so I could still use them.
Oh yeah, they were charging me $250 to haul this stuff away on the invoice. I called Dry Wizard & told them NOT to come haul it away. And he said OK, we wont. I wanted to pick out the few baseboards that could be reused AND we had a truck to take it to the dump for $7. I was over there an hour later & everything was gone!
If you can legally charge someone almost $5,000 for 6 hours work & fan rental, we all need to start that business!!
We are getting an attorney for this also!
This is insane!
Port Orange, Florida
This report was posted on Ripoff Report on 12/09/2008 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dry-Wizard/Valrico-Florida-33596/Dry-Wizard-OUTRAGEOUS-RIP-OFF-Valrico-Florida-399470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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