• Report: #1010697

Complaint Review: Dunn & Bradstreet

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  • Submitted: Thu, February 07, 2013
  • Updated: Tue, December 24, 2013

  • Reported By: Mary — Las Vegas Nevada United States of America
Dunn & Bradstreet
, Arizona United States of America

Dunn & Bradstreet D & B Credibility Dunn & Bradstreet telemarketing ethics are UNETHICALl somewhere, Arizona

*Consumer Comment: Mary

*Consumer Comment: Mary,

*Consumer Comment: Mary,

*Consumer Comment: Mary,

*Author of original report: You are great!

*Consumer Comment: DUMB ON BRAD STREET SONG

*Consumer Comment: DUMB ON BRAD STREET POEM

*Consumer Comment: Mary,

*Author of original report: Confessions exposed

*Consumer Comment: Mary,

*Author of original report: Thank you for doing something and having passion

*Consumer Comment: Mary,

*Consumer Comment: Mary,

*Author of original report: Resolution by Dunn & Bradstreet

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Starting a new business seems to attract many sales calls.  It seems that there are companies that scan the various States records for new business and incorporation applicants just to get leads with addresses, names and telephone numbers in order to find new unsuspecting entities to sell their wares.  Dunn & Bradstreet Credibility is/was an unscrupulous telephone solicitor.

Unfortunately, when I heard Dunn and Bradstreet I mistakenly assumed I was dealing with an agent that represented integrity and high moral values.  Boy, was that assumption wrong.  When Arik of Dunn & Bradstreet told me we had to pay $448 in order for our newly formed non-profit to be able to do business for grant funds, I questioned his claim.  We had already registered with the US Federal Government and had been accepted as an approved entity.  Arik informed me that the US Government had their own investigation, but that a Dunn & Bradstreet verification was still needed. [continued below]....
.....  Reluctantly, I paid the $448.  In checking my emails, a receipt for that $448 was waiting.  It stated that I had just signed up for an annual membership of $299 plus a $149 fee totaling the $448.  That was not anything that was discussed.  I was outraged and immediately contacted the telephone number on the receipt.

My follow through telephone call placed me in communication with Chris.  I explained to Chris how I felt violated, and the discussion that ensued between me and Arik to get the $448.  Chris informed me that the telephone solicitation may be helpful to companies applying for credit, which was not our situation.  He informed me that I would need to speak with customer service for a refund, but that line was busy and wait times to get through were very long.  He suggested I try again tomorrow morning to talk to customer service.  I requested that Chris call me back first thing the next morning.  I took his direct line number and extension and would call him as soon as his day started if I had not heard from him first.

The next morning, on 02/06/2013, Chris did call.  He placed me through to another Chris who required that I explain all over again my conversation with Arik resulting in my paying the $448. Chris did apologize "for the lack of training" resulting from Arik's department.  Chris also told me that a refund would occur, but that it may take 3 - 5 business days for the refund to post to my account.  I accepted. 

Later, toward the end of the day, while checking my email, no mail from Chris was sent to my inbox.  I telephoned the number and extension I had gotten from this 2nd Chris an received a voice recording which stated his name.  I left a message that Dunn & Bradstreet was prompt in emailing me that they were in receipt of my money, but there was no communication indicating  that a refund would be forthcoming.  I requested that Chris email me that a refund would be made.
I informed our board of directors of the situation with Dunn & Bradstreet and they were livid.  I was informed that from this point forward no money would be spent without director involvement and consent.  Thank goodness for Directors.  I was also told to put a stop payment on the funds, even though that would generate a fee, it was less than paying $448 for a service not needed or desired.

Later that evening, into the wee hours of the morning, again I checked my email. Still no email from Chris, Dunn & Bradstreet, or any respective department indicating that a refund would follow.  I got online to the bank from which the funds would be drawn and posted a stop payment.  I was outraged.  Stop payments are used only in dire situations. When business hours arrived, I contacted Chris to inform him that I placed a stop payment on the $448 since I had no evidence that a refund would be forthcoming.  Then finally, in my email inbox, was the correspondence that I would receive a refund.
 
I am very disgusted that an organization like Dunn & Bradstreet, the company that tracks and rates other company's integrity and business worthiness would behave so unethically.  I feel they should be held to a higher standard than a "lack of training" implies.  They got the check through my bank avoiding the stop payment, to which I had to pay an additional $31.  How they did that I do not know.  My bank claims that as long as it was submitted for payment prior to my stop payment order the funds would go through and I would still be charged the stop payment fee.  Any credible company would have their customer service stop processing a payment which was obtained by fraudulent acts of one of their employees.  Not this group.  They should do a Dunn & Bradstreet rating of themselves.  F-  

This report was posted on Ripoff Report on 02/07/2013 08:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dunn-Bradstreet/-Arizona-/Dunn-Bradstreet-D-B-Credibility-Dunn-Bradstreet-telemarketing-ethics-are-UNETHICALl-1010697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
4Author 10Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Mary

AUTHOR: Karl - ()

You can currently 'Google' this- WHY THE PAULSON PLAN IS DOA BUSINESSWEEK, and click on the BusinessWeek link and scroll down to the comment that was posted on March 31, 2008 at 10:49 AM and read the following-

Quote: 'So', what is the 'ROOT' to ALL of the problems? Answer: FRAUD, CORRUPTION, DECEPTION, GREED, MANIPULATION, & the PURSUIT TO FINANCIALLY INJURE THE INNOCENT!! Why are things 'collapsing'? Answer: All of the above are now being EXPOSED!! It's the exposure that is creating the collapse!!" - March 31, 2008.

Fact: Six months later, in September of 2008, the stock market crashed and the financial system in the USA collapsed and had to be bailed-out by the Americn people with hundreds of billions of dollars in taxpayer's money from the TARP. Several other large corporations were also on the verge of collapsing including General Motors, AIG, Fannie Mae, Freddie Mac, and even Chrysler. On September 29, 2008, the Dow Jones lost a record 777 points. 

Conclusion: What was stated on March 31, 2008 at 10:49 AM in the comments section of that BusinessWeek article is now a fact. 

Happy Easter.

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#2 Consumer Comment

Mary,

AUTHOR: Karl - ()

I am 100% certain that a massive collapse of all economies and all governments on planet earth will take place in the near future. 

THE COLLAPSE HAS BEEN TRIGGERED!!!!!!!!!!!!!!

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#3 Consumer Comment

Mary,

AUTHOR: Karl - ()

Information is being removed from the web. If you 'Google' this- I WONDER WHEN THE DOW JONES WILL HAVE A DAY WHEN IT DROPS BY 550 BUSINESSWEEK, it will no longer access the BusinessWeek link where all of the comments were posted at the BusinessWeek article entitled "Bernake's History Lesson".

WELCOME TO THE INTERNET- INFORMATION IS BEING REMOVED BECAUSE THE GOONS WHO ULTIMATELY CONTROL THE U.S. GOVERNMENT AND WALL STREET OBVIOUSLY DON'T WANT PEOPLE KNOWING THE TRUTH ABOUT OUR CORRUPT AND DISEASED SYSTEM THAT WE HAVE IN THE USA

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#4 Consumer Comment

Mary,

AUTHOR: Karl - ()

I'll let you in on a secret that no one else in the world knows, except for maybe Deepak Chopra. First, I would like you to 'Google' this- I WONDER WHEN THE DOW JONES WILL HAVE A DAY WHEN IT DROPS BY 550 BUSINESSWEEK, and click on the BusinessWeek link and go to the comment that was posted on Feb 29, 2008 at 4:54 PM by Cicley. 

Read that comment. Read it again. Do you feel anything? Now stay at this site and type in- USA MANIPULATION, and click on Ripoff Report #261157 and scroll down to Consumer Comment #12 and read the poem entitled "FIX AMERICA POEM". That poem was inspired by Cicley's comment. Pay attention to the second line in the fourth quatrain.

Quote: "A CRASH is soon coming I fear" - May 23, 2008

Four months later, in September of 2008, the stock market crashed and the financial system in the USA melted down. On September 29, 2008, the Dow Jones lost a record 777 points in one full day of trading.

Here's the secret: read the book entitled 'The Spontaneous Fulfillment of Desire- Harnessing the Infinite Power of Coincidence', by Deepak Chopra. Add the knowledge gained from the information in that book with the knowledge from the Harvard Business Professor, which is available at this website, and you might be able to see and predict the future. By the way, the answer to 'who' and 'what' God is can be found on pages 290 and 291 in 'The Spontaneous Fulfillment of Desire- Harnessing the Infinite Power of Coincidence'.

Namaste.
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#5 Author of original report

You are great!

AUTHOR: Mary - ()

Karl, You are great!  I love your song and can't quit laughing.  Thank You!  I appreciate your getting the word out, especially to me, so I know more and can respond appropriately.  When enough people become aware then critical mass is reached and everyone seems to be aware.  I believe we are approaching critical mass.  Thank You! 
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#6 Consumer Comment

DUMB ON BRAD STREET SONG

AUTHOR: Karl - ()

THEY ARE VERY DUMB ON BRAD STREET
(Please sing to the tune of "I've Been Working On The Railroad")

Anyone can 'Google' this- I'VE BEEN WORKING ON THE RAILROAD MIDI CONTEMPLATOR, and sing the following lyrics to that midi tune.

Here we go- 1, 2, 3, 4....

They are very dumb on Brad Street
Bunch of big buffoons
They are very dumb on Wall Street
That is why I write these tunes
Oh my gosh, the Dow is sinking
People are so nervous every day
They are very dumb on Brad Street
Flush them all away.

Everybody's singing and they're shouting
People are so angry and they're mad, I say
Flush the goons on Brad Street and on Wall Street
Very, very, far away.

Flush, flush, into-a-commode
Flush-flush into-a-commode, I say
Flush, flush, into-a-commode
Flush 'em very far away.

End.

***DOW JONES ALERT: The Dow Jones is down 167 points at 12:20 PM ET on Wednesday April 17, 2013.
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#7 Consumer Comment

DUMB ON BRAD STREET POEM

AUTHOR: Karl - ()

DUMB ON BRAD STREET POEM

Dumb on Brad Street
Wall Street too
The banker goons
Are after you
They want your money
They'll take your dough
It's time for folks
To be 'in the know'
This poem's over
Gain expertise
All people on earth
Should 'Google' these-

1) FRONTLINE: MONEY, POWER AND WALL STREET
2) FRONTLINE: THE WARNING
3) FRONTLINE: INSIDE THE MELTDOWN
4) THE ASCENT OF MONEY PBS  (Episodes: 'From Bullion to Bubbles' & 'Bonds of War')
5) FULL SHOW: HOW BIG BANKS ARE REWRITING THE RULES OF OUR ECONOMY
6) YOUTUBE FALL OF THE REPUBLIC
7) JACOB HACKER & PAUL PIERSON ON ENGINEERED INEQUALITY
8) WHO OWNS THE FED BANK, WHO CONTROLS WHO VIDEO
9) FRONTLINE: THE RETIREMENT GAMBLE

"Knowledge is power."

POWER TO THE PEOPLE
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#8 Consumer Comment

Mary,

AUTHOR: Karl - ()

When I said 'anyone', I meant any person in any position of power. Power corrupts everyone, to a certain degree. The ones who ultimately control our government and Wall Street are some of the most corrupt and greedy individuals on the planet, in my opinion. I already checked out the book that you mentioned at the Wikipedia website and I will read it when I get a chance. Thanks for the information.

There is also a book that you can read and it is available on the web for free. You don't even have to read the entire book in order to understand what has been happening for many, many, years and why things are in such bad shape in the USA and all over the world. Simply 'Google' this- DOUGLAS REED- THE CONTROVERSY OF ZION- INDEX- SITE BY KNUD ERIKSEN, and read it, if you'd like. 

Just click on Chapter 17 and read pages 105 and 106. Then click on Chapter 15 and read it in its entirety at least three or four times, very slowly, until you understand it completely. Good luck to you and your family! 
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#9 Author of original report

Confessions exposed

AUTHOR: Mary - ()

Yes Karl you are right, but it goes farther than just the bankers.  Industry leaders and politicians are in the mix as well.  I recently read John Perkins best seller "Confessions of and Economic Hitman" and my veil was totally lifted.  I recommend you read it as well.  But, caution, it will hit you hard once the veil is lifted.  Took me several months to work out the new knowledge and understanding I obtained as a result.  Either way, I would rather know the truth than not.  But yes, everything seems to be a lie.  At least now I know why.  Hopefully the more this is exposed and the general population becomes informed the sooner changes will be made.  I believe that exposure is necessary before others realize that change is necessary.  Best Wishes for us all.
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#10 Consumer Comment

Mary,

AUTHOR: Karl - ()

I appreciate your response. Here is some advice: do not trust anyone in any position of power in this country ever again. Our entire system is corrupt. It is ultimately being controlled by a cartel of bankers who have absolutely no regard for the innocent people living in this country and in other countries all over the world.

Our politicians (almost all of them) work for, and serve, these bankers and other so-called 'elite' people who make their fortunes by financially injuring as many innocent people on the planet as possible. It is the main reason that our country, and many others, are collapsing. Nothing is going to prevent what is about to happen in the USA and all over the word, in my opinion.

Simply 'Google' this- THE ASCENT OF MONEY PBS, and watch the episode entitled 'Bonds of War' on the web in order to better understand what is happening, and what is about to happen, in the USA and all over the world in the near future.

Good luck to you, and make sure to expose your Ripoff Report all over the web at sites like Twitter and Facebook!

WELCOME TO THE UNITED STATES OF AMERICA- ONE MASSIVE LIE THAT IS BEING EXPOSED ALL OVER THE WORLDWIDE WEB
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#11 Author of original report

Thank you for doing something and having passion

AUTHOR: Mary - ()

Thank You Karl for voicing you concerns and having passion strong enough to try to change the problems and do something positive.  I too respect Rip Off report more than I anticipated.  Rip Off report has bee wonderful and I am so thankful they exist.  That is what is needed, for people to stand up and refuse to be ripped off.  Or at a minimum to express their concerns so that the rip off cease.  I did no know ripoff report knew about the financial collapse a year in advance.  That just shows that others are making a beneficial impact to assist others.  Best Wishes for us all. -Mary
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#12 Consumer Comment

Mary,

AUTHOR: Karl - ()

You can also type in 284134 at this website and read what is posted in Consumer Comment #1 at Ripoff Report #284134. Here is one of the things that was stated in that consumer comment-

Quote: "The BIGGEST RIPOFF in the History of the USA is happening RIGHT NOW, and most cannot even see it!!!" - November 13, 2007.

Ten months later, in September of 2008, the stock market crashed and the financial system in the USA melted down. Lehman Brothers collapsed and several other large corporations were also on the verge of collapsing including AIG, Freddie Mac, Fannie Mae, General Motors, and Chrysler. The American people were forced to bail-out the failed system with hundreds of billions of dollars in taxpayer's money from the TARP. You can 'Google' this- FRONTLINE: INSIDE THE MELTDOWN, and watch that documentary on the web for proof.

Conclusion: The above quote came true.

WELCOME TO THE UNITED STATES OF AMERICA- ONE BIG LIE AND IT WAS PROVEN RIGHT HERE AT RIPOFF REPORT 
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#13 Consumer Comment

Mary,

AUTHOR: Karl - (USA)

You certainly are correct in stating that "others can join together and find out the information they need to know before it is too late".

I believe that Ripoff Report is the only website in the world where information about the collapse of the U.S. economy and the stock market crash was available over a year before it happened. You can stay at this site and type in- GOOD JOB PIANOMAN, and click on Ripoff Report #271454 and read what is posted in Consumer Comment #1 for proof. (That consumer comment was submitted on September 3, 2007.)

Then type in- STOP RUNNING RIPOFF, and click on Ripoff Report #269041 and read the last two sentences in Consumer Comment #3 for additional proof. (That consumer comment was submitted on August 21, 2007.)

Fact: A little over a year later, in September of 2008, the stock market crashed and the financial system in the USA collapsed. On September 29, 2008, the Dow Jones lost a record 777 points and the American people were forced to bail-out the failed system with hundreds of billions of dollars in taxpayer's money from the TARP.

You can 'Google' this- FRONTLINE: INSIDE THE MELTDOWN, and watch that documentary on the web for proof.

Good luck to you, and make sure to spread your Ripoff Report all over the web at sites like Twitter and Facebook!
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#14 Author of original report

Resolution by Dunn & Bradstreet

AUTHOR: Mary - (United States of America)

I was contacted by Joy Greenwood of D & B Credibility.  According to Joy, they had reviewed the tape recording of my conversation with Arik, to whom this uncredible act was initiated, and they were appauled.  A sincere apology was given and my funds were refunded in full. 

I mentioned to Joy, that I was not the only victim, as Ripoff Reports does show others with similar concerns.  She informed me that D&B most likely worked diligently to resolve those issues as well, but possibly the good news was not updated by those people.  So, here's to my follow through indicating that a resolution was achieved. 

THANK YOU RIP OFF REPORT.  YOUR EXISTENCE IS EXTREMELY BENEFICIAL. Because, you exist, others can join together and find out the information they need to know before it is too late.  Thank You! Your service is very appreciated.  I believe my posting of this problem on your website led to easier resolution of my problem. :)
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