- Report: #572530
Report - Rebuttal - Arbitrate
Complaint Review: Duropower
DuropowerInternet United States of America
Duropower Sold defective unit, Internet
I was sold a Duropower 6500 Generator to find out it was junk. After only three hours of use the valve spring broke in half. Brenda Cole service Manager wants me to pay shipping back to Calf. from marathon , Fl. to Calf. to the tune of $400. I feel it is a manufactures defect and either they or Duropower sholud pay shipping. Brenda keeps leaning on their contract for the customer to pay shipping. My complaint is this is not a replacement part to send back. It is the entire unit. I feel I shouldn't lose $400 on this transaction for the cost of the freight. Since they don't have any service in nthe USA
This report was posted on Ripoff Report on 02/20/2010 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Duropower/internet/Duropower-Sold-defective-unit-Internet-572530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.