- Report: #1100314
Report - Rebuttal - Arbitrate
Complaint Review: Duvatiwear
Duvatiwear10153 1/2 Riverside Drive #656 Toluca Lake, California USA
Duvatiwear I was routed from an ad that states do a quick survey get a FREE Gift Add states in bold letters on Home Page: Try our new line of sunglasses at $0, just pay shipping. After order shipping cost of 7.99 is billed and sunglasses were shipped. No packing slip, invoice, or receipt was included in my shipment. Only a form letter with a Toll Free number and an e-mail address as contact information. 14 days later another $95 is billed. Did not know this when I ordered. Sunglasses are not worth anywhere near the $95 billed. I don’t check my credit card statement often because I don’t use them often. Then a month later another box with sunglasses came. My credit card was billed $45.OO. I called the company. They said they had a no return policy. Tried to return item for credit/refund by calling customer service number and was my request was refused. The number I called was a call center and not a part of duvatiwear. I was told to send and email to firstname.lastname@example.org if I wanted to request a return authorization and credit/refund. Checked website and found fine print on order page stating I would only have 14 days to try the sunglasses, after that I would be billed $95 and enrolled in a monthly buying club of some sort where additional items would be shipped to me and billed to my Credit Card. I cancelled the membership, but was not allowed to return the item. This is a scam the preys on people using adware popups. Toluca Lake California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
A popup came up asking to participate in a quick survey and win a free gift after the survey the option of a couple different items came up as the freee gift required shipping and handling. Gave credit info for $7.99 s/h. 14 days later was billed for $95. I noted the 7.99 but did not catch the 95 on the credit card statement. Then a month later another box came with sunglasses. $45 charged to credit card. The packing statement did not indicate any charge. I contacted the company from the packing slip ph number and found I had been enrolled in a club. They would send products of their choice once a month. Who does that...send me some random thing every month. I cancelled it and wanted to return they said they had a no return policy. I wrote it off to live and learn but the longer I think about it the madder I get and wonder how many people the due with this ploy.
This report was posted on Ripoff Report on 11/18/2013 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Duvatiwear/Toluca-Lake-California-91602/Duvatiwear-I-was-routed-from-an-ad-that-states-do-a-quick-survey-get-a-FREE-Gift-Add-stat-1100314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.