- Report: #311435
Report - Rebuttal - Arbitrate
Complaint Review: Dvdcollections.tv Or TheDVDPlanet.org
Dvdcollections.tv Or TheDVDPlanet.orgOntario? Internet Afghanistan
Dvdcollections.tv Or TheDVDPlanet.org Never provided product or refund for boxed DVD collection Man from UNCLE. Internet
Tried tracking my order but the message showed the package was delivered to Manchester, NH which is nowhere near Connecticut. On Dec 23 I sent another email asking about my order. On Dec 29 a reply email from company said there must have been an error in their database and asked for reconfirmation of my shipping address so they could ship a replacement order. I reconfirmed my address by return email.
On Jan 7 I followed up again asking about my order. Next day reply stated thay my order has been refunded and I would see a credit on my card in 4-7 business days. I followed up again on Jan 24. The response on Jan 25 was that there were a lot of issues with their supplier and a lot of orders had been refunded which caused a backlog. Once again the company stated that my order had been refunded and would show up on my card by week's end.
I have received no response to two additional emails sent on Feb 19 and 23. Today I found ripoffreport.com and see that many others have been scammed by this company. I hope we can get some satisfaction.
new hartford, Connecticut
This report was posted on Ripoff Report on 02/23/2008 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dvdcollectionstv-Or-TheDVDPlanetorg/internet/Dvdcollectionstv-Or-TheDVDPlanetorg-Never-provided-product-or-refund-for-boxed-DVD-colle-311435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.