- Report: #301451
Report - Rebuttal - Arbitrate
Complaint Review: Dvddonkey.com
Dvddonkey.comwww.dvddonkey.com Nationwide U.S.A.
Dvddonkey Another Rip Off By DVD Donkey Internet
*Author of original report: Rip-off Resolved!!
*Consumer Suggestion: Dispute the charge with your CC Company.
*Author of original report: Additional information on DVD Donkey
*Consumer Suggestion: We can stop these guys....
I placed an order for the Carol Burnett and Friends Seasons 1-6 on Dec. 12th, 2007 thinking that I had found a perfect gift for my father for Christmas. Well, it's now Jan. 18th 2008 and amazingly still no dvd's but of course my credit card was billed for $107.72. I guess the $28.00 shipping fee may have been the first clue that I was about to get ripped off.
Trying to give the company the benefit of the doubt, I have contacted the company via e-mail and via live chat numerous times and each time still no answers. The last thing i was told is that the dvd's were successfully shipped and that it was probably because of the slow postal system in Canada that was the hold up. I asked if they had any way of tracking the package and sure enough I was given a handy-dandy tracking number to find this missing shipment.
Interestingly enough, the tracking number they gave me to track the shipment of dvd's on the Post Canada website aren't valid tracking number's either. Upon confronting DVDdonkey about this I was promised that the company would contact the post office to get to the bottom of this matter and I would be promptly notified again via e-mail. Needless to say, quite some time later, I still haven't been contacted.
Don't fall for the same rip-off scam I did.
This report was posted on Ripoff Report on 01/18/2008 09:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dvddonkeycom/nationwide/Dvddonkey-Another-Rip-Off-By-DVD-Donkey-Internet-301451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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