- Report: #150113
Report - Rebuttal - Arbitrate
Complaint Review: Dvdidle
Dvd Idle Dvdidle I purchased dvd software I needed tech support and someone would evenually get back to me but would not be helpful. Internet
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So I emailed them because thats the only contact. I explained in detail the trouble I was having and someone responded they suggested different things and it worked for a while.
shortly after I started having differnt problems. So I would contact them and it would take them a long time to respond. I would have to email them several times to get a response.
So I noticed that everytime I emailed them that the same person would respond and not be very helpful. So at this time I am angry.
So I would ask for a manager and not this same person that was not helping me but they never would let me talk to anyone but Ellen Zhang. I told them to give me a refund but nothing.
I have been having this problem for about a year.
This report was posted on Ripoff Report on 07/17/2005 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dvdidle/internet/Dvd-Idle-Dvdidle-I-purchased-dvd-software-I-needed-tech-support-and-someone-would-evenuall-150113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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