• Report: #755783

Complaint Review: Dwolla

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  • Submitted: Wed, July 20, 2011
  • Updated: Wed, July 20, 2011

  • Reported By: Colby — Ashland Oregon USA
Dwolla
1312 Locust, Suite 204 Des Moines, Iowa United States of America

Dwolla and you might be called a terrorist!! Des Moines, Iowa

*Consumer Comment: What's your beef?

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Opened an account with this company and had a $240 payment sent to my

account. Soon after I received an email that my account was suspended. When I

inquired about the cause of the suspension I was accused of being a

terrorist!!



I receive mail at a mail receiving agent that many folks use.



This is the exact text of the email:

Mr. *****,

Thank you for your patience. Here is the reason that

your Dwolla Account has been suspended:

Your address matches exactly to an

OFAC (Office of Foreign Assets Control) address listed on their SDN (Specially

Designated Nationals & Blocked Persons) targets to be affiliated with a

known terrorist foundation.

OFAC website - http://www.treasury.gov/about/organizational-structure/offices/P...

OFAC

Resource Center - http://www.treasury.gov/resource-center/sanctions/SDN-List/Pages...

SDN

List that your address matches - http://www.treasury.gov/ofac/downloads/t11sdn.pdf

You

can hit CTRL + F and type your address to find where on the list your address

appears.

We have been instructed to determine whether you are affiliated with the

ALHARAMAIN ISLAMIC FOUNDATION (there are several other known aliases - please

see your address on the SDN list to review them all). Your funds will be held

until we can verify that you are not affiliated with this organization.



Please answer the following questions:

1. Are you affiliated with the

ALHARAMAIN ISLAMIC FOUNDATION?

2. How long have you resided a this current

address?

3. Are you representing yourself or a corporate entity?

Please do not call us to answer these questions. We require that you respond

via email. We appreciate your cooperation, sir.

Ben Murga

Dwolla Support

This report was posted on Ripoff Report on 07/20/2011 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dwolla/Des-Moines-Iowa-50309/Dwolla-and-you-might-be-called-a-terrorist-Des-Moines-Iowa-755783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What's your beef?

AUTHOR: Flynrider - (USA)

   Their email seems pretty clear to me.   Your address has been flagged by OFAC, so they have no choice but to suspend your account.    That's federal law and the  Treasury departmartment does not screw around when it comes to OFAC violations.  Dwolla would have been stupid not to suspend your account.

   If you are not connected with the organization mentioned, you need to contact the Treasury department immediately and get your address off the OFAC list.  If any other financial instituions find out that your address is on the list, they will also suspend all accounts.  I'd highly recommend keeping some cash handy as this could snowball very quickly.

   Even if you are connected with the ALHARAMAIN ISLAMIC FOUNDATION, your beef is with Treasury, not with Dwolla.
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