- Report: #573887
Report - Rebuttal - Arbitrate
Complaint Review: Dy Home Decor
Dy Home DecorInternet United States of America
Dy Home Decor SCAM, DO NOT TRUST OR ORDER FROM THIS COMPANY. DOES NOT STAND BY RETURN POLICY!! Internet
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12/22/2009 I ordered a beautiful tapestry from Dy Home Decor. On their website, it stated that is was 47 X 35 inches. On 1/12/2010, I received my tapestry but not at the advertised measurements. It was 70 X 50 inches. HUGE!!
I immediately called the company and as always got a machine stating they would call me back, but never did. I emailed them and 3 days later I actually received an email back from Barbara telling me to ship item back and they would credit my account upon return.
I emailed back and said I should not be responsible for return shipping cost. On 1/19/2010 Barbara emailed me telling me I should receive labels to send the 2 (tapestry & rod) items back by the end of the week.
No labels ever received and have never heard from them again. I have emailed and left numerous voice mails with no response. I am left with a HUGE tapestry (that I have no where to put) and $180 poorer.
And by the way, as of 2/23/2010, the item is still listed on their website incorrect.
Never ever order from this horrible company!!!!!!!! Tell all your friends.
This report was posted on Ripoff Report on 02/23/2010 03:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dy-Home-Decor/internet/Dy-Home-Decor-SCAM-DO-NOT-TRUST-OR-ORDER-FROM-THIS-COMPANY-DOES-NOT-STAND-BY-RETURN-PO-573887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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