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  • Report: #971551

Complaint Review: Dyson

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  • Submitted: Mon, November 19, 2012
  • Updated: Mon, November 19, 2012

  • Reported By: Dyson Customer Service — Chicago Illinois United States of America
Dyson
600 W Chicago Ave Chicago, Illinois United States of America

Dyson Do Not Call Customer service & Do Not Do A Survey Chicago, Illinois

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Dyson is set up where consumers HAVE TO call customer service,  if you ever tried to register your vacuum online it doesn't let you....That's because we want you to call into our customer service line and we rely on the excellent service provided to you by our customer service reps to refer our product to your friends & family.  If you have purchased a vacuum and looked at the owners manual  and felt it was not enough information....That's because we want you to call customer service.  If you have ever have called into customer service & received excellent customer but you were upset at Dyson and you did a survey and expressed your displeasure with the company it actually went AGAINST the Representative you spoke to.  I am asking you all that if you are frustrated with DYSON and you HAVE TO CALL into customer service DO NOT COMPLETE  A CUSTOMER SATISFACTION  SURVEY.     It is costing Dyson $40-$50 to build vacuums they are charging you $400-$600 for.  Do not call customer  service unless you REALLY have to!!!   And PLEASE BOYCOTT the CUSTOMER SATISFACTION SURVEY!!!  If you have customer complaints please mail them to:  

Dyson C/O Matt Skowron 
600 W Chicago Ave
Ste 275
Chicago, IL 60610

This report was posted on Ripoff Report on 11/19/2012 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dyson/Chicago-Illinois-60610/Dyson-Do-Not-Call-Customer-service-Do-Not-Do-A-Survey-Chicago-Illinois-971551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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