- Report: #743565
Report - Rebuttal - Arbitrate
Complaint Review: E-470 Express Toll Colorado Highway Authority
E-470 Express Toll Colorado Highway Authority22470 E. 6th Parkway, Suite 110 Aurora, Colorado United States of America
E-470 Express Toll Colorado Highway Authority E-470 Public Highway Authority DEFRAUDING OUT OF STATE CUSTOMERS Aurora, Colorado
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We traveled the road back in August of 2010, but never received a bill. Months went by, all of the rest of our mail was forwarded without issue. The couple of pieces that fell through the cracks were diligently forwarded on by the tenants residing at our old house. And still we waited for the bill. Finally, in June of 2011, we received a "Toll Violation" notice informing us that each $2.50 toll had in essence cost us $30. So instead of the $19.50 bill, we got one for $239.50. Meanwhile, we're still waiting on that first bill.
Unfortunately calling the service center gets you no where fast. Ashley in position #8 was kind enough to inform us that bills had supposedly been mailed in late October and late November, but couldn't confirm where they were sent. She was also nice enough to inform us that it wasn't worth attempting to request a hearing, as you can't contest the late fees and civil penalties once they're assessed. But if I really wanted to, I could request that hearing, and pay an additional $20 PER TOLL, for the hearing officer to show us a picture of our license plate confirming that we were on the road at that date/time. I'm not contesting that we made the drive. I'm telling you we never got a bill to pay before all of the various fees and penalties were added.
Moral of the story, don't ever travel this road. It's a racket, plain and simple.
This report was posted on Ripoff Report on 06/21/2011 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/E-470-Express-Toll-Colorado-Highway-Authority/Aurora-Colorado-80018/E-470-Express-Toll-Colorado-Highway-Authority-E-470-Public-Highway-Authority-DEFRAUDING-OU-743565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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