• Report: #789408

Complaint Review: E-Commerce Exchange, Thomas Bormann

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, October 16, 2011
  • Updated: Tue, November 08, 2011

  • Reported By: Mame — Bronx, New York New York United States of America
E-Commerce Exchange, Thomas Bormann
732 Smithtown Bypass, Smithtown Smithtown, New York United States of America

E-Commerce Exchange, Thomas Bormann Do not have a business with E-Commerce Exchange and particularly with Thomas Bormann, He will empty your bank account overnight Smithtown, New York

*Author of original report: Great News! We have resolved our challenge with E-Commerce Exchange!

*Author of original report: Great News! Everything has been settled and we couldn't be happier!

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This is about an online store (at www.prestigetradeonline.com) that my husband wanted to have to generate some extra income at home. Unfortunately, the website builder and host which happened to be E-Commerce Exchange,  not only didnt provide all the brand name merchandises as promised, but worse, one of its senior consultant named Thomas Bormann had furtively withdrawn amount of monies from our bank account without any authorization.
We had several discussions with Mr. Bormann who worked hard to convince us to purchase an online store from E-Commerce Exchange for $3600 payable in 36 installments of $99 every month. A down payment of $195 was required at the signature of the contract.  
The package included the hosting, advertisement, and training.
On September 20th, 2011 Mr. Bormann faxed a contract, and went over the phone to explain all the details including the different payment plans available, the IRS tax form, social security number and a void check that needed to be faxed back along with the signed contract.
Everything seemed normal, because at least we had a contract and a contact person in case things didnt turn as expected.
That was just the visible face of the Iceberg. Above all things, Mr. Thomas Bormanns sole interest was the bank account information. On September 21st, as soon as he received the void check and debit card info he took shamelessly $790 from the account. The website was delivered only after five days with a SMC (Specialty Merchandise Corporation) store which, by the way, is free. We were very disappointed because of all the talks and all the fallacious promises.
With no scruple, Mr. Bormann called me two days later, On September 28th to try to convince me about the urgency to have social network account like Tweeter, Facebook, and my space linked to the store in order to enhance traffic.  This would cost $499 that very promotional day he told us, and the price will jump up to $700 next week. My husband and I both declined the offer. As I said to him, as far as I know tweeter, Facebook, and my space were free.
Despite the opposition, once again, he just went straight and debited $499 from the account that same day.
So far nothing was noticed, because this is a bank account we dont use for daily expenses, it has always been used for mortgage payment, repair, and high utility bills.
As a matter of fact, on October 4th, when we made a mortgage payment, the money fell short. When we checked the account online, the sad truth was that same day Mr. Bormann, who had found cow cash, made another fraudulous transaction of $894 that was still pending.
My husband called right away Chase bank to stop the payment or to put it on hold until its proven. Our great disappointment was when the bank refused to do anything, but sent us back to the merchant to solve the problem.
On October 5th the $894 was gone.
When contacted E-Commerce Exchange had proposed to refund only $894.
In what kind of world are we? Why Chase bank let this happened? Why any sanction has been taken against this crook?
There was no recorded voice or a written agreement that would allow Thomas Bormann to use our bank account as his.
We do not want a partial refund. You bring back the full amount you had stolen and from there we will see if we forgive you or press criminal charges.  

This report was posted on Ripoff Report on 10/16/2011 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/E-Commerce-Exchange-Thomas-Bormann/Smithtown-New-York-11787/E-Commerce-Exchange-Thomas-Bormann-Do-not-have-a-business-with-E-Commerce-Exchange-and-p-789408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on E-Commerce Exchange, Thomas Bormann

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
2Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Great News! We have resolved our challenge with E-Commerce Exchange!

AUTHOR: Mame - (United States of America)

We are happy to report that we have worked out misunderstandings our with E-Commerce Exchange.

Challenges can happen with any company, it's how they are handled that counts and we are happy to be moving ahead with E-Commerce Exchange on this venture and for their quick resolution to our misunderstanding and challenge.

We would voluntarily recommend E-Commerce Exchange to everybody we know because, not only is it a reliable company which puts the clients' needs first, but a group  of consultants who will work tirelessly to solve any problem that may occur and provide you with all the tools you need to run a successful business.

We would like to mention solemnly that the consultant, Thomas Bormann, that we didn't really know in depth at that time, is a gentleman, a very respectful person, and an indulgent workaholic who will try his very best to make your business flourish. As we had mentioned earlier what happened was just an isolated misunderstanding that both parties deeply regret and have already put behind us.

Thank you once again to everyone at E-Commerce Exchange!

Nuru and Mame
 
Respond to this report!
What's this?

#2 Author of original report

Great News! Everything has been settled and we couldn't be happier!

AUTHOR: Mame - (United States of America)

We are happy to report that we have worked out misunderstandings our with E-Commerce Exchange.

Challenges can happen with any company, it's how they are handled that counts and we are happy to be moving ahead with E-Commerce Exchange on this venture and for their quick resolution to our misunderstanding and challenge.

We would voluntarily recommend E-Commerce Exchange to everybody we know because, not only is it a reliable company which puts the clients' needs first, but a group of consultants who will work tirelessly to solve any problem that may occur and provide you with all the tools you need to run a successful business.

We would like to mention solemnly that the consultant, Thomas Bormann, that we didn't really know in depth at that time, is a gentleman, a very respectful person, and an indulgent workaholic who will try his very best to make your business flourish. As we had mentioned earlier what happened was just an isolated misunderstanding that both parties deeply regret and have already put behind us.

Thank you once again to everyone at E-Commerce Exchange!

Nuru and Mame

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory
poverty