- Report: #603763
Report - Rebuttal - Arbitrate
Complaint Review: E-LUXURY STORE
E-LUXURY STOREInternet United States of America
E-LUXURY STORE CLAIM TO SELL AUTHENTIC LOUIS VUITTON & GUCCI BAGS/ACCESSORIES! Internet
This website claims to be selling authentic Louis Vuitton & Gucci bags as well as accessories. Their website specifically states that all of their goods are authentic, but when I received my Louis Vuitton bag it wasn't authentic. There's no customer service number to call accept for a live chat room.
I contacted the site via chat and instead they tried to negotiate with me in keeping the bag. The customer service rep actually wanted to send me a refund for $50.00 and a percentage off of a future order. I refused and told them I want a refund. The site does offer refunds but I haven't returned the bag yet since I received it on a Saturday.
This report was posted on Ripoff Report on 05/15/2010 07:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/E-LUXURY-STORE/internet/E-LUXURY-STORE-CLAIM-TO-SELL-AUTHENTIC-LOUIS-VUITTON-GUCCI-BAGSACCESSORIES-Internet-603763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.