- Report: #395552
Report - Rebuttal - Arbitrate
Complaint Review: E-Rewards
E-Rewardshttp://www.e-rewards.com Internet U.S.A.
E-Rewards Failed to deliver ordered goods (and makes no effort to make things right) Internet
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After over two months had passed (and no gift card arrived), I contacted e-Rewards (via email) and they responded that the gift cards had just been received and were being sent out that same week.
After over six additional weeks (and no gift card arrived), I again contacted e-Rewards, and this time they claimed that they had sent the card and would have to contact Target. They later said that according to Target the card had been used (at a store almost 40 miles from my home), so they could not issue another card.
Subsequent attempts at communicating with e-Rewards about this have been completely ignored. In my viewpoint, they failed to deliver on merchandise that I "purchased" (by providing much of my time to answer their surveys), and they are totally unwilling to make any effort to rectify their failure.
This report was posted on Ripoff Report on 11/27/2008 09:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/E-Rewards/internet/E-Rewards-Failed-to-deliver-ordered-goods-and-makes-no-effort-to-make-things-right-Inter-395552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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