- Report: #538528
Report - Rebuttal - Arbitrate
Complaint Review: E Vertex
E Vertex4760 S Highland Drive Box 222 Salt Lake City, Utah United States of America
E Vertex Six figure learning Returned my letter of cancellation and refused refunds to my credit cards because no written cancellation Salt Lake City, Utah
*Consumer Suggestion: Charges were dropped / New Charges being filed against JNJ
*Consumer Comment: JOSH LINDSAY ARRESTED FOR RACKETEERING
When I tried to contact the Secretary, Catlin again at 801-931-3661, there were only message phones. Then I called 866-716-3099 to cancel the coaching and I reached what was clearly a boiler .room and spoke to Megan. She asked me my coaches name, because I did not have a name, they said are you Shirley? I was then informed that I was doing business withApply Knowledge Institute, I then went back to the BBB site, and filled out their form, "to contact the business", and indicated I wanted to cancel. Shortly thereafter, Jeff Nielson, with Apply Knowledge, 801-931-3664. contacted me: he said that he would take care of the cancellation.
I contacted by telephone and fax, both American Express and Wells Fargo MC to notify them of the cancellation. Neither charge had yet been recorded, but both firms took the information and made note in my file.
After reading the contract I found the address to send a written letter to cancel this contract. On October 8th I mailed a copy of my cancellation to the address in the contract (4760 S. Highland Drive, Box 222, Salt Lake City, Utah 84117) on about 10/19/09 I received my letter back unopened and I was told by the mailman that it had been returned from a UPS Store #1540 Customer: Josh Lindsay. I have not received proprietary or copyright material, nor accessed any of their proprietary websites. I was never informed of my right to rescind within three business days until receipt of the contract
be sent back to me because I addressed it to E Vertex. Don't you receive letters for E Vertex since your address and box number is on my contract??? My bank credit cards are still waiting a full refund.
This report was posted on Ripoff Report on 12/13/2009 03:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/E-Vertex/Salt-Lake-City-Utah-84117/E-Vertex-Six-figure-learning-Returned-my-letter-of-cancellation-and-refused-refunds-to-my-538528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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