- Report: #209935
Report - Rebuttal - Arbitrate
Complaint Review: E-Z Rent -A-Car
E-Z Rent -A-Car2003 McCoy Road Suite C Orlando, Florida U.S.A.
E-Z Rent-A-Car ripoff Orlando Florida
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After we returned home we received a letter in the mail from E-Z Rent A Car Risk Management Services in Orlando, Florida. It stated that we were responsible for the damage to the vehicle while it was in our care and they submitted an invoice in the amount of $1,085.38. They included pictures of the car with a huge dent on the back bumper. We immediately called the company and told them that we were not responsible for any damage to that vehicle. We returned the vehicle in perfect condition and have witnesses to that fact.
We suspect that the company has damaged vehicles that are duplicates of the cars that are rented. They obviously change the license plates to make it appear that it is the same vehicle.
We faxed a rebuttal letter to the company and have warned them that if we hear another word from them we will have our attorney contact them. We also informed them that we will be reporting this scam to the proper authorities including the Florida Attorney General's Office and Better Business Bureau.
Pelican Rapids, Minnesota
This report was posted on Ripoff Report on 09/07/2006 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/E-Z-Rent-A-Car/Orlando-Florida-32809/E-Z-Rent-A-Car-ripoff-Orlando-Florida-209935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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