This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I received a bill from Express Toll with charges from the one time, ever, I took the tollway. The statement showed my license plate number and charges amounted to $48.00, with late fees. Conveniently... I got my bill months after I had traveled the toll and fees were adding up. When I called to tell them that their "Notice to send to collections" was the first bill I got, I was simply told there was nothing I could do and that I owed the $48, fines still adding up, and that if it wasn't paid that they would be able to stop me from renewing my plates the following month. So... I paid it, online, in full and called it good. This was all in October of 2012. So in December, 2012, I get another bill, threatening to send me to collections, this time for $46.20... NO license plate or date I apparently drove the tollway... I logged on to see if it was a mistake and it clearly shows that this balance is unpaid and in the collections process. When I called the customer support line, I was told the same thing. It's due and they can stop me from getting my plates, that it was being sent to collections. I told them I want a copy of their photo from me driving through the toll with a date and time stamp, the lady told me she "wasn't sure" if they could do that or not and I would have to call back next week when the manager is back from vacation. How unprofessional and a blatant lie. I am so mad, we never use the tollway, one time in my life... and this is what's happening. Anyone have any advice? I'm furious. Hope the so-called manager resolves this for me, and soon.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.