- Report: #1020989
Report - Rebuttal - Arbitrate
Complaint Review: EAN Travel US
EAN Travel USInternet United States of America
EAN Travel US Hotel Booking Scam, Internet
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Since I had cancelled on July 28, 2012 I believed I would receive credit through American Express for the reservation. My cancellation # is 11007184580. I had cancelled five days before any penalty was due. To make a hotel reservation TSP EAN Travel has an "I agree" button to accept their terms. I did not see any statement on the site that my resevation was nonrefundable. If I had I would not have booked using Expedia.
I have requested a refund of the $151.52 from American Express but they tell me to deal with the merchant. I tried to calling Expedia directly but one # was disconnected and the other was busy all the time. I can not find a fax number.
My dispute # with American Express is MX23404. They seem unable to get anywhere with TSP EAN Travel who has refused to refund the reservation money. Please help!
This report was posted on Ripoff Report on 02/27/2013 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/EAN-Travel-US/internet/EAN-Travel-US-Hotel-Booking-Scam-Internet-1020989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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