• Report: #245365


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  • Submitted: Mon, April 23, 2007
  • Updated: Wed, January 21, 2009

  • Reported By:Plainsboro New Jersey
405 Route 130, NJ 08520 East Windsor, New Jersey U.S.A.

EAST WINDSOR FLOOR COVERING Ripoff- Charge Thousands for Cancelling the Contract East Windsor New Jersey

*REBUTTAL Owner of company: East Windsor Floor Covering Rebuttal

*Author of original report: The Issue with EAST-WINDSOR FLOOR COVERING RESOLVED

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The company got Credit Approval for a job worth $6000. Send their man for measuring the Flooring Area.

Un-fortunately, the contract was far over-priced.

Now, they want $1500 for re-stocking fee when they did not even get the job order. When we tried to talk to these people...

1. The owner is yelling "I will knock your head off".
2. Will not provide any documentation on which he claims the money.
3. Call the East-Windsor police to throw the customer out of the store. While his own people are going 'Bruce, calm down'.

Plainsboro, New Jersey

This report was posted on Ripoff Report on 04/23/2007 12:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/EAST-WINDSOR-FLOOR-COVERING/East-Windsor-New-Jersey-08520/EAST-WINDSOR-FLOOR-COVERING-Ripoff-Charge-Thousands-for-Cancelling-the-Contract-East-Wind-245365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

East Windsor Floor Covering Rebuttal

AUTHOR: East Windsor Floor Covering - (U.S.A.)

The customer came to our store to purchase flooring, we scheduled the consumer for a measure and went out on April 3rd, 2007. The consumer approved the order and told us to go ahead and place the order. The consumer signed the contract, when the material arrived at our warehouse we called the consumer several times to schedule the job, we never received a call back.

Approxiamately 1 month of signing the contract, the consumer came into store and said they purchased flooring somewhere else and requested that he wanted his money back. On our contract it clearly states a 25% restock fee, which the consumer refused to pay. We contacted the finance institution and they agreed with us that the consumer is responsible for the 25% restock fee. We issued all the money except for the restock fee which again the consumer signed on our contract. They wanted all of their money back which was unfair to us, East Windsor Floor Covering.

The person who filed this complaint was not even a consumer of ours-he was speaking on behalf of his friend.
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#2 Author of original report


AUTHOR: Vinay - (U.S.A.)

This issue has been resolved. I am requesting the Rifoff-report site and it's administrators to remove this report from their site.
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