- Report: #568656
Report - Rebuttal - Arbitrate
Complaint Review: EASTEX COLLISION REPAIR
EASTEX COLLISION REPAIR11358 Eastex Freeway Houston, Texas United States of America
EASTEX COLLISION REPAIR DON'T LET THEM REPAIR YOUR VEHICLE..... PLEASE!!!!! Houston, Texas
*Consumer Comment: ripp oofff 2012!! Dustin all time!!
*UPDATE Employee: stolen vehicle
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Our vehicle was stolen the first week of November 2009 and was found soon after and towed to Eastex Collision. We were making preparations to have the vehicle towed to a well name dealer but the people at Eastex insisted that they were equipped and fully capable of repairing our vehicle. What a joke. They repaired our vehicle for over 3 MONTHS!!!! And they offered no assistance with rental and/or deductible. The worst part was that they had to take the vehicle to the well name dealer to actually fix it. They had no clue what they were doing. We finally got our vehicle and it still wasnt fixed!!!
Its currently in the shop now for the shocks, two days after we got it from them by the way. They refused to place the tires we purchased on the truck so we had to do it ourselves. No problem right! Wrong! The shocks on the truck had gone out and they allowed us to drive off their lot knowing this. Thank God we didnt have an accident. In addition to all of this they charged the insurance company for new parts and put used parts on our truck. And the body work they did was sloppy The company is HORRIBLE and INCOMPETENT. DON'T LET THEM REPAIR YOUR VEHICLE..... PLEASE!!!!! Theyre in the business of ripping people off not customer service!
This report was posted on Ripoff Report on 02/12/2010 01:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/EASTEX-COLLISION-REPAIR/Houston-Texas-77093/EASTEX-COLLISION-REPAIR-DONT-LET-THEM-REPAIR-YOUR-VEHICLE-PLEASE-Houston-Texa-568656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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