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  • Report: #471177

Complaint Review: EASY GENUINE CLEANSE

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  • Submitted: Sat, July 18, 2009
  • Updated: Sat, July 18, 2009

  • Reported By:Indio California
EASY GENUINE CLEANSE
1-866-779-7455 , Kentucky U.S.A.

EASY GENUINE CLEANSE THEY MADE TWO ON MY CREDIT CARD WITHOUT MY AUTHORIZATION ONE FOR $5.95 AND ONE FOR $88.00 Kentucky *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

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I noticed two charges on my May/June 2009 credit card statement, which I had no memory of making. The companies name and phone number appeared as, Easy Genuine cleanse 1-866-779-7455 KN. The first charge was on 05/21/09 in the amount of $5.95. The second charge was made on 06/05/09 in the amount of $88.00.

So, I called my credit card company to file a dispute for these two charges. As I was talking to the credit card company, I decided to go online and Google the companies phone number that made the charges to my credit card without my authorization. The first thing that popped up was ripoff report! There where other notices to click on as well. So, I let the credit card company know what I had just discovered while I was on the phone with them. The gentlemen on the other end of the phone line, noted in the dispute everything I had read to him off of the Ripoff Report web-site.

The credit card company is going to have me fill out a form, and send it back to them. After they review my response to the questions on the form, I was told that I should receive a credit to my account for those unauthorized charges.

Thank You! Ripoff Repotr and the preson that filed the complaint against the same phone # but different company name. I hpoe this helps someone else.

Ripped off
Indio, California
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder
RipoffReport.com
Author of www.ripoffrevenge.com

Rip-off Report
PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 07/18/2009 08:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/EASY-GENUINE-CLEANSE/Kentucky/EASY-GENUINE-CLEANSE-THEY-MADE-TWO-ON-MY-CREDIT-CARD-WITHOUT-MY-AUTHORIZATION-ONE-FOR-59-471177. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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