• Report: #325197

Complaint Review: EB Games - GameStop

  • Submitted: Thu, April 10, 2008
  • Updated: Wed, December 03, 2008

  • Reported By:fanwood New Jersey
EB Games - GameStop
GameStop Customer Service 625 Westport Parkway Grapevine, Texas 76051 GameStop Blue Star New Jersey Store #613, New Jersey U.S.A.

EB Games - GameStop Gift card ripoff DOnt buy them GameStop Blue Star New Jersey Store #613 New Jersey

*UPDATE Employee: Did you follow up?

*UPDATE Employee: Did you follow up?

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On December 23, 2006 I received multiple gift cards for my birth day. Among the many gift cards, there were two (2) GameStop gift cards.

I tried to used them in the GameStop Blue Star New Jersey store #613 and I was told that the cards were locked and could not be used (card numbers 6031 3038 2659 2100 and 6031 3082 0005 1697).

Later I went to the Blue Star store and I was told to contact the manager. After over 30 calls, I gave up, since he did not answer or replied to any of my calls.

Since the management of the Blue Star store was none existent or non responsive, I decided to go to another GameStop in Route 22 in New Jersey. There they were very helpful and responsive. I was told that I should not have the gift cards because they were canceled by the GameStop Blue Star New Jersey store #613.

He thinks the employees cancelled the cards and took the money, I got two worthless cards, Ha ha ha what a f joke

Andres
fanwood, New Jersey
U.S.A.

This report was posted on Ripoff Report on 04/10/2008 07:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/EB-Games-GameStop/GameStop-Blue-Star-New-Jersey-Store-613-New-Jersey-07023/EB-Games-GameStop-Gift-card-ripoff-DOnt-buy-them-GameStop-Blue-Star-New-Jersey-Store-61-325197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Did you follow up?

AUTHOR: Cooper - (U.S.A.)

Did you follow up and call corporate and report this? Obviously this isn't a company issue. You should've called corporate help and informed them of the situation, and tried to locate the reciept(s). We can trace the history of giftcards to see if they were used and who they were used by. Be persistent if the employee did cancel your cards after you left you need to report him and he needs to be fired and your money refunded.
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#2 UPDATE Employee

Did you follow up?

AUTHOR: Cooper - (U.S.A.)

Did you follow up and call corporate and report this? Obviously this isn't a company issue. You should've called corporate help and informed them of the situation, and tried to locate the reciept(s). We can trace the history of giftcards to see if they were used and who they were used by. Be persistent if the employee did cancel your cards after you left you need to report him and he needs to be fired and your money refunded.
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