• Report: #100142

Complaint Review: EBAY INC. & PAYPAL INC.

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  • Submitted: Thu, July 22, 2004
  • Updated: Sat, February 27, 2010

  • Reported By:MANCHESTER Pennsylvania
EBAY INC. & PAYPAL INC.
SAN JOSE, VERMONT, ALL AROUND SAN JOSE, California U.S.A.
  • Phone: 408-558-7400
  • Web:
  • Category: Auctions

EBAY INC. & PAYPAL INC. EBAY AND PAYPAL ARE BOTH FRAUDULENT COMPANIES OWNED BY SAME OWNERS SAN JOSE California

*Consumer Comment: Learn to use your words more carefully

* : Re: eBay and Paypal Inc is also Yahoo!

*Consumer Comment: E-bay and lack of fraud protection

*Consumer Comment: OK, So I cant put the company Names on here

*Consumer Comment: Try another auction and payment site.

*UPDATE Employee: Small business person agrees 100% Thank You, Rip-off Report!

*Consumer Comment: If You Think eBay & Paypal Is Too Expensive...

*Consumer Comment: eBay and PayPal- Still need some work, but OK by me!

*Consumer Suggestion: Ebay and PayPal are NOT fruadulent

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EBAY IS THE AUCTION SERVICE FOR SALES. THOUGH IT IS THE LEADER. ITS ALSO THE MOST DANGEROUS PLACE ON EARTH. LIKEY EVEN MARS AT THAT.

EBAY IS A COMPANY THAT WILL SUSPEND YOU FOR NO REASON AND GIV YOU THE" WE DID IT BECAUSE YOU MAY BE A LEGAL LOSS TO US" WHAT KINDA CRAP IS THAT? BOGUS JUNK.

THERE IS MANY OF US THAT HAS BEEN RIPPED OFF BY EBAY. EBAY WILL NOT HONOR THE "FRAUD PROTECTION" THEY DONT EVEN RESPOND. THEY HIDE THERE PHONE #'S AND CHANGE THEM QUIET FREQUENTLY. THEY WILL NOT RESPOND TO YOU AT ALL. THEY WILL ACT LIKE THEY KNOW NOTHING WHEN YOU CALL. THEY ARE VERY HOSTLE ON THE PHONE AND WILL CUSS AND HANG UP ON YOU AND LAUGH. THEY ALSO CHARGE WAY TOO MUCH FOR AUCTIONS LISTINGS.

BACK IN 2000 OR SO TO LIST WAS 35 CENTS TO A DOLLAR. NOW IN 2004 JULY. ITS NOW NEARLY 2.20 TO LIST OR MORE. VERY FEW ARE CHEAPER.

LISTING A COMPUTER IS 3.65 OR MORE. NOT INCLUDING THERE FINAL VALUE FEE. THEY RIP YOU OFF SEVERLY. THEN AFTER A WHILE THEY WILL CUT YOU OFF AND SEND YOU A BILL IN THE MAIL AND WANT PAID. DONT THINK SO. MY RULE. NO SERVICE, NO PAY.


DID YOU KNOW EBAY WAS SUED NEARLY 3 YEARS AGO FOR STEALING SOMEONES IDEA FOR "BUY IT NOW" THEY WERE LEGALLY SUED AND ORDERED TO PAY $35 MILLION. PLUS BUY THE RIGHTS TO THE IDEA AS IT WAS PATTENED AND PROTECTED. EBAY WAS SUED A FEW TIMES. THAT IS WHEN THEY UPDATED THERE TERMS OF SERVICES.

AS YOU SEE THEY WILL DEFRAUD YOU IN MANY WAYS. UNLIKE EBAY, YAHOO AUCTIONS ARE ACTUALLY HONEST AND CHEAPER. I SUGGEST GOING TO YAHOO AS THEY ACTUALLY RESPOND AND CARE FOR YOU.

YAHOO MAY NOT BE AS BIG BUT HAS THE OPPERTNITY TO GROW. I FEE THAT EBAY SOMETIME SOON WILL BE SHUT DOWN UNDER FEDERAL REGULATIONS. THOUGH IM NOT LEGAL TO SAY FOR SURE. IT IS ONLY MY OWN THOUGHT.

THE TWIST TO THE DECEPTION AT EBAY. ABOUT YEARS AGO, EBAY BOUGHT PAYPAL INC. BOTH COMPANIES NOW UNDER ONE ROOF AND THEY ARE POOLING HEAVY SCAMS. PAYPAL IS THE SCAM OF IT ALL.

THEY ARE EBAYS FINANCE SIDE. THEY TRANSFER MONIES FOR AUCTIONS, CASH NOW EVEN CREDIT CARDS AND LOANS. WHY ARE THEY FRAUD. WELL THEY WILL FREEZE YOUR ACCOUNT AND LEAVE YOU HANG. SMARTLY THEY MAKE YOU SIGN THE AGREEMENT AS TO YOU CANNOT SUE RECENTLY IT WAS RULED BY A COURT THERE RULES ARE ILLEGAL. SOON THEY WILL NEED REVISED. BUT FOR NOW PAYPAL CONTINUES TOSTEAL MONEY FROM PEOPLE TO DRAW INTEREST.

IF YOU ARE RIPPED OFF BY SOMEONE. PAPAL DOESNT DO ANYTHING ABOUT IT BUT SAY YOU LOSS. YOU CALL PAYPAL THEY WILL LAUGH, CURSE AND HANG UP ON YOU. AS YOU MIGHT ALREADY KNOW THE RUN AROUND GAME THEY PLAY AND ALL THE CRAP THEY SAY AND DO.PAYPAL IS A WORTHLESS JOKE.

THEY ALSO BEEN KNOW TO CHARGE YOU FOR NOTHING, THEY WONT DO ANYTHING IF YOUR CREDIT CARD WAS USED WITHOUT YOUR CONSENT OR ANYTHING. SIMPLY PAYPAL/EBAY DOESNT CARE. THEY ARE GREEDY AS CAN BE AND WANT YOUR MONEY. AS THESE PEOPLE MAKE NEARLY OVER 2 MILLION A DAY

AGAIN I ARGUE ANYONE NOT TO DEAL WITH PAYPAL OR EBAY. SAY AWAY BECAUSE THEY WILL GET YOU, TAKE YOUR MONEY AND ABANDONED YOU.

INFORMATION CAN ALSO BE READ RIGHT HERE ON RIPOFFREPORT.COM, AND PAYPALSUCKS.COM OTHER INFORMATION WERE GIVEN BY MANY HELPFUL SOURCES SUH AS EX MEMBERS, EX EMPLOYEES AS THEY SHARE WHAT THEY SEEN HAPPEN TO PEOPLE AND HOW THEY WERE FIRED AT NO CAUSE. WE NEED TO PUT A END TO THESE CRIMINALS.

YOU CA SUBMITT A COMPLETE TO YOUR STATES ATTORNY GENERAL OR THERES. SAVE AND DOCUMENT EVERYTHING FOR PROOF. THERE IS A CLASS ACT SUED FILED AGAINIST THE COMPANIES FOR $300 MILLION AS I KNOW TO DATE WITH NEARLY 60,000 MEMBERS.

I AM USING MY RIGHT TO FREEDOM OF SPEECH TO POST THIS AND IS MY LEGAL RIGHT UNDER FEDERAL UNITED STATES LAWS. I AM NO WAY CONNECTED TO EBAY OR PAYPAL OR WANT TO BE EITHER. ANYONE WANT TO SHARE THERE HORROR WITH EITHER THIS IS THE PLACE TO DO IT.

THANKS FOR YOUR TIME AND READIG MY COMPLAINT. I HOPE TO SAVE OTHERS FROM SUCH A LOSS.

UN NAMED
EAST COAST, Vermont
U.S.A.

Click here to read other Rip Off Reports on ebay

This report was posted on Ripoff Report on 07/22/2004 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/EBAY-INC-PAYPAL-INC/SAN-JOSE-California/EBAY-INC-PAYPAL-INC-EBAY-AND-PAYPAL-ARE-BOTH-FRAUDULENT-COMPANIES-OWNED-BY-SAME-OWNER-100142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 9Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Learn to use your words more carefully

AUTHOR: wahwah - (United States of America)

a) Yes ebay bought paypal [2002]
b) Yes ebay bought 25% of craigslist [2004]
c) Yes ebay bought a bunch of other companies (half.com, skype -- for a while, ...) and will probably buy more
d) No Mark, you cannot prove ebay and yahoo are the same company -- I can pretty much give you proof that they aren't: check the stock symbols for YHOO & EBAY.  They  are independent companies and operate as such.  They do however have a partnership and under such a partnership they could align business goals or share a customer support center.

Neither getting sued, nor buying a company, nor typing a report in all caps makes these companies fraudulent.  Raising fees since 2000 doesn't make them fraudulent.  It might make them companies you're unhappy with, but there isn't much legal recourse for that.   A company that huge is bound to have vocal people who are unhappy with them, but they probably have many more customers that think they are receiving a reasonable service at a satisfactory price.
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#2

Re: eBay and Paypal Inc is also Yahoo!

AUTHOR: Mark - (U.S.A.)

To the original poster...you're aware eBay and Yahoo are the same company aren't you??  All you have to do is send customer service emails to both and you'll see they send the exact same emails.  Just replace the word 'eBay' with 'Yahoo' and every thing word for word is exactly the same.  If nobody believes me I will gladly prove it.
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#3 Consumer Comment

E-bay and lack of fraud protection

AUTHOR: Dan - (U.S.A.)

I used to post with e-bay all of the time...One thing that I noticed is that they refuse to protect thier lister/sellers from non paying/faudulent bidders....out of 400 listings 175 winning bidders were iether children who cannot be sued or out of country adults whom there is no recourse...when they will not conumate the deal..... yes e-bay will give you the final value credit(after you wait for 7 - 8 weeks) but what about the listing fees my Average listing with pictures and this and that was about $23.00 that was just lost..... If all of those porne web sites can why can't e-bay????

Just some thoughts....
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#4 Consumer Comment

OK, So I cant put the company Names on here

AUTHOR: Joshua - (U.S.A.)

Ok, so I cant put the company name here because it might cause problems, but if you do a Google search titled "free Online auction site buy and sell trade" you are bound to find the one I am talking about along with a ton of other ones.

Yes as of right now these auction sites are new and yes some of them don't have a lot of users but neither did ebay when they started out. Basically what I am trying to say is that there is other options if you feel that ebay and Paypal are "Evil theives" I have found my option and that is to not use their services.
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#5 Consumer Comment

Try another auction and payment site.

AUTHOR: Joshua - (U.S.A.)

Well I have had experience with both Ebay and Paypal and while I agree partly with Jason, I do also agree to the fact that it is quite expensive on Ebay and Paypal as well. So I decided to look around for alternative sources. Here is what I found...

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

(((redacted))) lets you list for free, open a store for free and their final value fees are farless and here is the breakdown...
Ebay charges Listing fees ((redacted)) does not. Final Value fees are 2.5% compared to 5.25% with Ebay. Stores are free compared to Ebay who charges $9.95 a month. Buy Now fees are free compared to Ebay who charges 5 cents (yes those nickles add up!)And here is the kicker...Home page featured is 99 Cents compared to Ebay who charges a whopping $99.95!! NOw as for Paypal, you may think there is none better but that is not true either. ANYPAY is like Paypal but it costs less to receive your money. It may not be as far advanced as Paypal is right now but they are working on it and will be eventually and may give Paypal a run for their "money" lol . So maybe their is an alternative. Give it a try, ya never know.
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#6 UPDATE Employee

Small business person agrees 100% Thank You, Rip-off Report!

AUTHOR: James - (U.S.A.)

Jason has made some very valid points. I know first hand, as my family owns a brick-and-mortar small business. The overhead costs are staggering! Were it not for the opportunities afforded by eBay and PayPal, a lot of good people would NEVER be able to afford their own business! As we live in a free, capitalist nation, and NOT a socialist empire where only the elite can own things, there is no reason why good, hard-working people should be restrained from going into business simply because they don't have a massive cash reserve to get them started or don't want to take on a huge amount of debt. eBay and PayPal help these good people, and I am one of them!

As for people who like to slag and disrespect eBay, there are several kinds of people who do most of the complaining: People who DO NOT READ the terms prior to use and then cry "ripoff"; Dishonest fraudsters who finally get their just due and get BANNED from eBay; and the occasional fraud victim who can't find the resources to get their money back (By the way, there are MANY resources for fraud- IFCCFBI, USPS, local courts and police, just to name a few, so DON'T GIVE UP!!) Thanks, Jason, for the heads-up on business expenses and thanks again to the Ripoff Report for showing both sides to the story!
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#7 Consumer Comment

If You Think eBay & Paypal Is Too Expensive...

AUTHOR: Jason - (U.S.A.)

To all you sellers who complain about eBay and Paypal, here is your other alternative...

Open a REAL brick & mortar store, and tell me how you save money then. This is a breakdown of monthly costs from owning a small retail store:

Rent: $600
Insurance: $325
Electric: $125 (avg.)
Gas: $90 (avg.)
Phones: $140 (avg.)
Water: $35
Garbage: $40
Alarm Co. $45
Credit Cards $90 (With Rental)
Upkeep: $200 (avg.)
Accountant: $70
Lawyer We won't even bring up legal expenses!

This is just a few of the goodies you have. We won't even get into payroll, workers comp, theft (thousands), quarterly taxes (both federal and local). And let's not forget:

Fire Department
Police Department
Fop's

..and a million different other organization who visited the store of a daily basis with their handout. And if they aren't visiting, then they are soliciting you on the phone.

NOW...

I use eBay full-time and Paypal as well. My monthly expenses? Right around $200 total, (which are figured into the auctions I sell). I have no commute, no set hours, and not even a fraction of the problems I had before.

So, if your looking to open a full-time business, online is the only way. And because of online, you can expect things to be a LOT cheaper than you'll find in retail stores (in lots of cases).

For the sellers, who have nothing better to do than complain about the fortune eBay has amassed or Paypal fees, I offer this advice... Either find a marketable product, or quit selling.

Nothing in life is free, but eBay & Paypal are as close as you are going to get.
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#8 Consumer Comment

eBay and PayPal- Still need some work, but OK by me!

AUTHOR: James - (U.S.A.)

I am a well-established user of both eBay and PayPal. eBay's fees are disclosed very clearly, BEFORE a seller submits a listing. If you are unhappy with their fees, you absolutely have the right to deny eBay of any of your money by simply not using their services. Same goes for PayPal.

eBay does need to work on a few things. There have been instances of fraudulent sellers posting bogus auctions under numerous names. I have contacted eBay about this, as a scammer who tried to defraud me has had numerous IDs that only were registered for a short time. I'm not sure what eBay is doing to address this problem, but I am sure that they are working on it. One thing I can say for eBay is that for being a huge company, they DO care about their customers.

I am absolutely grateful for PayPal! Yes, they take a small cut of the money when a buyer pays for one of my auctions with them. So?? They are in business to make money, just like any other legitimate business. Again, anyone who doesn't like PayPal does not have to use it. While eBay encourages and promotes PayPal, they neither require nor force anyone to use it. My gratitude towards PayPal is due to the fact that I was helped by them. I was a victim in a fraudulent auction scam on eBay. When I finally got the seller to pay up after numerous complaints and legal proceedings, he paid a large part of the money that he owed me by PayPal. Shortly after that, he filed a false fraud complaint against me with PayPal and tried to get the money taken back!! This guy also told me that PayPal was trying to "steal the money from both of us". PayPal held the money while the appropriate investigation was conducted. I immediately contacted them. The PayPal rep I dealt with, whose name was Richard, was very courteous at all times. Within a day, I had back what was rightfully mine and the issue was resolved. Thanks, PayPal!!

In closing, I will say that I will continue to do business with both of these great companies. They are getting better at preventing fraud and helping victims when fraud does occur. They also continue to offer me the opportunity to buy and sell hard-to-find and interesting items for what I feel are reasonable fees. I'm sure that they have their problems, but many of these are caused by the actions or ignorance of buyers and sellers. My only problem to date was caused by a dishonest man who would rather rip people off than earn an honest living. Unfortunate, but since resolved and not eBay's fault.
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#9 Consumer Suggestion

Ebay and PayPal are NOT fruadulent

AUTHOR: Gordon - (U.S.A.)

1 - Ebay has to charge money for your listing. They have to pay hosting and bandwidth costs. Think about how many people browse that site every day, some of them on it for hours. Bandwidth is expensive.

2 - eBay has been around a long time. They have a lot of users. They are helping YOU to sell YOUR item; if you told a friend to sell your old computer for you, would that friend not ask for part of the profit? Advertising space in a newspaper costs money, too; and a newspaper may give you 3 square inches for $3.00. eBay gives you an entire web page. An entire newspaper page costs around $60. With eBay you get a lot more exposure than you would from a newspaper. eBay is INTERNATIONAL. I have yet to see a newspaper that is international.

3 - PayPal is the most secure of any of the online payment systems. First, it's completely free to send payments as long as they're over $3.00. BidPay (owned by Western Union) costs money to join, and they charge for every payment, sent and received. PayPal only charges a maximum of 2.9%+$0.30.

Try thinking before making false claims and complaints against good companies. Don't blame the company for YOUR mistakes.
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