- Report: #488819
Report - Rebuttal - Arbitrate
Complaint Review: EBAY Mastercard aka GE Money Bank
EBAY Mastercard aka GE Money BankPO BOX 981064 EL PASO, Texas United States of America
EBAY Mastercard - GE Money Bank EBAY Mastercard GE Money Bank Pat #2486 Lousy Customer Services EL PASO Texas
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I ordered a free credit report from Free Credit Report.com. I wanted my credit score so I paid for all three reports so I could get my FICO, this company fraudulently enrolled me in their free credit monitoring service which had to be cancelled within 7 days. A year later I notice that I have been billed $12.95 per month on my EBay Mastercard run by GE Money Bank. They told me to deal with freecreditreport.com directly and that they could not do anything. If I had this problem at a bank, the bank would reverse the charges or dispute the charges. Freecreditreport.com denies any wrongdoing. They enrolled me automatically. I did not enroll. GE Money Bank would not do a d**n thing and would not assist me in any way with these fraudulent charges.
I closed my card. I did not get my bill in the mail for my monthly payment. I was charged a $39 late fee. I called and was told they could not credit me the late fee. I asked to speak to a supervisor and got Pat Employee #2486. She told me she could not refund the whole late fee but would give me a $20 credit. It is not my fault I did not receive this bill. I wanted a complete credit for $39. I just get the feeling that I am being milked because I closed my card.
I want them to give me the full credit on the late fee and I want them to do something about the charges of $12.95 per month, I want them to dispute these charges from freecreditreport.com that I received over the last year.
I complained to EBay and to Paypal about their Lousy Customer Service
This report was posted on Ripoff Report on 09/02/2009 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/EBAY-Mastercard-aka-GE-Money-Bank/EL-PASO-Texas-79998/EBAY-Mastercard-GE-Money-Bank-EBAY-Mastercard-GE-Money-Bank-Pat-2486-Lousy-Customer-Ser-488819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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