- Report: #977115
Complaint Review: EBates
| EBates
Internet United States of America |
|
EBates Where's My Big Fat Check? Internet
*Consumer Comment: ebay not paying out since I joined
*UPDATE Employee: Be sure to let us know if this remains unresolved
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I opened a new account in November with the EBATES promise that, if I spent $50, I would get a $10 Target gift card. I spent $68 on a bouquet for a hospitalized friend. The purchase never registered with EBATES, so I contacted them twice before they put $10.56 in my account.
I never received the promised TARGET gift card.
I tried EBATES again, making purchases through the site at FIVE stores listed on their website for which the site created Tracking tickets. I spent more than $1,500 between Nov. 23 (Black Friday) and Nov. 27, 2012 at Victoria's Secret, The Peruvian Connection, Sears, West Elm and Amazon.
I used my Discover Card for each purchase. When none of the purchases posted to my EBATES account, I contacted the EBATES" HELP" desk via email, and received the same canned reply each time: "We're sorry, blah, blah, we're looking into your problem."
I have retained copies of all of these email messages. It has been more than a week since I placed my orders through EBATES, and I still have not received the cash rebates in my account. The company promises to post rebates within 2-3 days. LIES!
I complained to my credit card company, DISCOVER, about EBATES FRAUDULENT ACTIVITIES, and a DISCOVER agent in the FRAUD DEPARTMENT said they will go after EBATES if all of my purchases are not credited within two weeks.
I also recommended EBATES to two friends who used the site. I have not received rebates for the
recommendations. Based on my experience, EBATES is a fraudulent Internet company and is posting FALSE ADVERTISING
on television.
This report was posted on Ripoff Report on 12/03/2012 03:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/EBates/internet/EBates-Wheres-My-Big-Fat-Check-Internet-977115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
ebay not paying out since I joined
AUTHOR: ali1 - (United States of America)
SUBMITTED: Monday, December 31, 2012
POSTED: Monday, December 31, 2012#2 UPDATE Employee
Be sure to let us know if this remains unresolved
AUTHOR: Dylan - (U.S.A.)
SUBMITTED: Tuesday, December 18, 2012
POSTED: Tuesday, December 18, 2012I am sorry to hear that you had this trouble. Ebates is 100% legitimate and we have been mailing Cash Back payments to our members for over 12 years.
Since I don't know your full name or email address, please let me know if this remains unresolved by sending me a message to (facebookhelp at ebates.com). This is an address that we use on forums like this to help our members.
Sincerely,
Ebates.com

