• Report: #1028851

Complaint Review: EBay Inc.

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  • Submitted: Thu, June 21, 2007
  • Updated: Sat, June 23, 2007

  • Reported By:Gaithersburg Maryland
EBay Inc.
www.ebay.com Internet U.S.A.
  • Phone: 800-322-9266
  • Web:
  • Category: Internet

EBay Inc. Fraudulent Billing Ripoff Internet

*Consumer Suggestion: Direct Pay is....

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eBay charged me for something called Direct Pay. I never signed up for it, and since I was not expecting the charge, and the charge was charged to the wrong checking account, it caused me to overdraft.

I don't keep any money in my free checking account, because once I have my pay deposited on Fridays, I either withdraw it, move it to my savings account, or a combination of the two. I did something stupid, though, and moved over $7.00 immediately, hoping that my bank didn't catch it, and ultimately avoid the hassle.

But my bank did catch it, so then I had an overdraft fee. Instead of six dollars and something, it was $36 or so, and now I had to actually dispute it, because that is like a tank of gas that I would just throw away if I let it go. I didn't have time to get there right away either, because I am busy, so there was then 5 day extended overdraft fees. I finally got the chance to go to my bank, and I told them that I had an unauthorized charge, and they said okay, and I did the dispute process and signed the papers. My bank dropped the fees, but later I found out that what ebay charged appeared legitimate, and it is too much of a hassle to dispute a dispute, so I cannot do anything, and I lose the six dollars or so.

Then ebay contacts me saying that my account is in default! They said I did not pay them, but my bank statement shows I did! Then they charged me another $15.00 for a bounced payment! So now they want to take another 20 some dollars from me, for something I never subscribed to! Plus, I haven't even bought or sold anything on eBay in more than two months! I don't know about you, but I don't want to be charged by eBay unless I buy or sell something.

So after desperately attempting to contact eBay customer service through email, and my question is not even an option, so I just picked one. Then they get back to me telling me stuff like I can't return someone's item because it is a final sale. But that wasn't even my question!

On top of all this, I can not even find where to cancel this Direct Pay crap that they are illegitimately charging me!

Now I am stuck and can't do anything, and eBay suspended my account even though I have been a valuable eBay customer. You know what, I still do not even knwo what Direct Pay is!

Christopher
Gaithersburg, Maryland
U.S.A.

This report was posted on Ripoff Report on 06/21/2007 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/EBay-Inc/internet/EBay-Inc-Fraudulent-Billing-Ripoff-Internet-1028851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Direct Pay is....

AUTHOR: D - (U.S.A.)

According to the Ebay site, Direct Pay is a way to pay your seller fees.
http://pages.ebay.com/help/account/payfees.html

Direct Pay: With Direct Pay, eBay will automatically deduct your monthly invoice amount from your checking account. This option is available to sellers billed in U.S. dollars with U.S. bank accounts. To sign up for Direct Pay , you will need to provide eBay with your bank account and routing numbers which are shown on the bottom of your checks. Or you can make a one-time Direct Pay payment from your checking account. Your payment will be posted to your eBay account within two business days.
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