- Report: #1091866
Report - Rebuttal - Arbitrate
Complaint Review: EBay
EBay Unfair Practices Internet
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My issues is this.
I sold an item on ebay with the listing clearly stating that there is no refunds or returns and that the item does work. When a buyer contacted me we told her the same thing it does work but we had no way to test the item on a cell network. Well the buyer paid for the item then 2 weeks later writes stating that the phone is stolen and cant be connected to the cell service and is demanding her money back. She open a case against us and ebay sided with her but not refudning money till we get the item back. Once we finally got it which took over a week to get the screen was cracked and parts were missing from what we sold.
We contacted EBay and they said basically it was our fault because we sold a defective item and that it was fine that she broke it before sending back. When i heard this i asked then if it would be ok if i bought a car off ebay totaled it and then said it wasnt what was listed? and she hung up on me.
I find this to be very unfair business practices and ill not being doing any sales with ebay again.
This report was posted on Ripoff Report on 10/14/2013 12:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/EBay/Select-StateProvince/EBay-Unfair-Practices-Internet-1091866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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