- Report: #1069796
Report - Rebuttal - Arbitrate
Complaint Review: EDANDMORE
EDANDMORE, Select State/Province USA
EDANDMORE.com, Seyalis Corp. Scammers!
*Consumer Comment: Three good experiences with them so far
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STOP!!! DO NOT GIVE YOUR MONEY TO THIS COMPANY!!!
They USED to be decent but now are finding new and creative ways to take your money without giving you product!
I placed an order with them on 6-11-2013. I then called them to confirm the order and address to send my payment. I was told by Ivy in customer service to send a money order certified and to call back with a confirmation number and that they'd send out the products immediately. I did so the same day.
After watching the order online for a week and noting that nothing had changed, I called them back. I next spoke to Gina who told me that they'd have to wait to get the payment in before they could ship and that she'd verify the next day and call me. I never heard from her. By this time the payment was certainly received by them but I waited another 3 days and called back. This time I spoke to Lovella who told me I'd have to wait until the money order was sent to their payment processing center and for it to be deposited and that she'd follow up and call me back. No, no phone call here either.
This continued for another week and a half. They finally claimed to have received the money order but said they couldn't deposit it because it wasn't addressed correctly! In fact, I took a photo of it and it was addressed exactly as they require on their website; to "Seyalis Corp". I recieved an email asking whether I wanted the money order returned or destroyed (seriously???) I responded to have it returned.
After again waiting days I finally called to see what was going on. They claimed they had to check with the payment center to see what happened and would let me know. Surprise, surprise! No phone call! I again had to call them and was told the same thing.
On 6-27 I finally recieved an email from Lynn who claimed that the money order was sent and that I should receive it by the middle of the next week. Nothing was received - or has been recived since!
I've called the company numerous times and constantly get the same run-around. They say they'll have to check with their payment center and get back to me. They don't and never do. My last coorespondence (email) with them was now a week ago when Lynn said she'd get back to me.
What do you think has happened? No, I still haven't received my money back - and they're STILL ASKING ME FOR MONEY TO PAY FOR THE ORDER!!!
Would YOU send them more money? Of course not, you're not that stupid, but then, EDANDMORE thinks (and hopes!) you are.
Oh, and I found a company online that not only was less expensive, I received my products in less than 2 weeks!!
This report was posted on Ripoff Report on 07/24/2013 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/EDANDMORE/Select-StateProvince/EDANDMOREcom-Seyalis-Corp-Scammers-1069796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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